Senior Enterprise Account Manager

Frontify

Senior Enterprise Account Manager developing enterprise customer relationships at Frontify. Managing strategic accounts and driving expansion and revenue growth within the company’s platform.

Posted 5/12/2026full-timeNew York City • New York • 🇺🇸 United StatesSenior💰 $130,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Own expansion and renewal based targets, with a focus on upsells/cross-sells
Manage a portfolio of enterprise customers across the US, driving revenue growth and retention
Develop strategic account plans that align customer priorities with Frontify’s platform capabilities and business objectives
Build and maintain strong relationships with key stakeholders— from operational users to C-level executives
Identify and lead expansion opportunities across business units and brands using a value-driven, consultative approach
Negotiate expansions with a focus on long-term partnership health and sustainable growth
Collaborate closely with Customer Success, Sales, Marketing, and Product teams to deliver seamless customer experiences
Share customer insights to influence Frontify’s roadmap and help evolve our enterprise account management practices

Requirements

What you’ll need

4-6+ years of B2B SaaS experience in enterprise account management or sales
Proven record of success managing and expanding large, complex customer relationships within the US market
Interest in working with enterprise marketing, brand, or creative technology solutions
Strong, trust-based relationships with senior stakeholders, including VP- and C-level decision-makers
Combination of strategic thinking with commercial acumen and a deep focus on customer value
Comfortable and autonomous in a specialized, high-expectation environment
Thrive in collaborative environments, partnering with Product, Marketing, and Customer Success teams

Benefits

Comp & perks

Medical, dental, and vision coverage with fully company-paid plan options
401k with 5% matching
A minimum of 25 days of PTO per year
Paid educational and wellbeing days off
Parental, bereavement, and sick leave
Wellbeing, learning and development, and commuter allowance
Home office setup budget
Weekly free office lunch
Workation: Work from inspiring locations around the world (45 days annually)
Invite to our summer company meet-up

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

B2B SaaSenterprise account managementsalesstrategic account planningnegotiationcustomer relationship managementrevenue growthupsellingcross-sellingconsultative approach

Soft Skills

relationship buildingstrategic thinkingcommercial acumencustomer value focuscollaborationautonomytrust-buildinginfluencingadaptabilityproblem-solving