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Tech Stack
Tools & technologiesJamfMacOS
About the role
Key responsibilities & impact- Set up and manage laptops, accounts, and accessories for new starters and offboardings
- Provide hands-on support for day-to-day IT issues across hardware, software, and workplace tools
- Maintain and improve device management (macOS, Jamf) and identity systems (e.g. Okta)
- Support and troubleshoot local network infrastructure and office IT setup
- Help keep our office environment running smoothly, from meeting rooms to shared equipment
- Identify recurring issues and proactively improve processes and tooling
- Collaborate closely with teams across the company to deliver a reliable and friendly IT experience
- Document setups, processes, and fixes to keep knowledge accessible and scalable
Requirements
What you’ll need- You’re comfortable coming to our St Gallen office twice a week
- You have around 1 year of experience in IT support or as a generalist, or you recently completed your apprenticeship
- You’re confident working with macOS, and ideally have some exposure to tools like Jamf or Okta
- You have a solid foundation in IT, including basic security and network understanding
- You enjoy helping others and know how to communicate clearly and empathetically
- You’re curious and look for ways to improve how things are done
- You stay flexible and can adapt when priorities shift
- You speak English fluently, and German is a plus
Benefits
Comp & perks- A minimum of 25 days annual leave per year
- Parental, family care, and bereavement leave
- Daily sickness benefits and accident insurance
- Paid educational and wellbeing days off
- Wellbeing, learning and development, and commuter allowance
- Home office setup budget
- Pension fund: contributions paid 60% by us and 40% by you
- Access to exclusive perks and discounts from hundreds of top brands
- Workation: Work from inspiring locations around the world for up to 45 days per year!
- Invite to our summer company meet-up
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT supportdevice managementnetwork infrastructuremacOSbasic securitytroubleshootingprocess improvementdocumentation
Soft Skills
communicationempathycuriosityflexibilitycollaboration