Frontify

Junior IT Operations Specialist

Frontify

full-time

Posted on:

Location Type: Hybrid

Location: Sankt Gallen • Switzerland

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Job Level

Junior

Tech Stack

JamfMacOS

About the role

  • Set up and manage laptops, accounts, and accessories for new starters and offboardings
  • Provide hands-on support for day-to-day IT issues across hardware, software, and workplace tools
  • Maintain and improve device management (macOS, Jamf) and identity systems (e.g. Okta)
  • Support and troubleshoot local network infrastructure and office IT setup
  • Help keep our office environment running smoothly, from meeting rooms to shared equipment
  • Identify recurring issues and proactively improve processes and tooling
  • Collaborate closely with teams across the company to deliver a reliable and friendly IT experience
  • Document setups, processes, and fixes to keep knowledge accessible and scalable

Requirements

  • You’re comfortable coming to our St Gallen office twice a week
  • You have around 1 year of experience in IT support or as a generalist, or you recently completed your apprenticeship
  • You’re confident working with macOS, and ideally have some exposure to tools like Jamf or Okta
  • You have a solid foundation in IT, including basic security and network understanding
  • You enjoy helping others and know how to communicate clearly and empathetically
  • You’re curious and look for ways to improve how things are done
  • You stay flexible and can adapt when priorities shift
  • You speak English fluently, and German is a plus
Benefits
  • A minimum of 25 days annual leave per year
  • Parental, family care, and bereavement leave
  • Daily sickness benefits and accident insurance
  • Paid educational and wellbeing days off
  • Wellbeing, learning and development, and commuter allowance
  • Home office setup budget
  • Pension fund: contributions paid 60% by us and 40% by you
  • Access to exclusive perks and discounts from hundreds of top brands
  • Workation: Work from inspiring locations around the world for up to 45 days per year!
  • Invite to our summer company meet-up
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT supportdevice managementnetwork infrastructuremacOSbasic securitytroubleshootingprocess improvementdocumentation
Soft Skills
communicationempathycuriosityflexibilitycollaboration