Account Manager

• As a Key Account Manager, your mission is to be a trusted advisor and revenue growth driver for Frontify’s valued clients.
• You will manage renewals, identify and close expansion opportunities, and build long-lasting relationships with a diverse portfolio of high-potential enterprise accounts.
• By leveraging strategic account planning and your commercial expertise, you will align client needs with Frontify’s innovative solutions, enabling customers to achieve their goals while driving measurable business outcomes for our organization.
• You will own and manage a portfolio of 20-25 strategic accounts, with a focus on renewals, cross-sell, and upsell opportunities to drive Annual Recurring Revenue growth.
• You will proactively identify and close expansion opportunities using strategic account planning, value-based selling, and deep customer insights.
• You will build strong relationships with key stakeholders, including C-suite executives, acting as a trusted advisor to help them unlock maximum value from Frontify’s solutions.
• You will conduct comprehensive account mapping and develop strategic plans tailored to customer needs, unlocking opportunities across subsidiaries, brands, and parent companies.
• You will collaborate closely with Sales and Customer Success teams to ensure seamless onboarding, adoption, retention, and customer satisfaction.
• You will leverage Salesforce with enhanced account hierarchy structures to uncover and connect opportunities within multi-entity organizations.
• You will develop, refine, and implement unified account playbooks that outline strategic account management best practices, ensuring consistency in approach and driving revenue growth across the portfolio.

Key Account Manager

Senior Agency Partner Manager – DACH