Senior Director, Account Services – Digital Growth

Front Row

Senior Director leading digital growth strategies for high-profile accounts in a vibrant marketing agency. Overseeing client success and managing a team to drive performance outcomes.

Posted 4/15/2026full-timeSan Diego • California • 🇺🇸 United StatesSenior💰 $150,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Act as a senior, trusted partner to clients, building relationships grounded in credibility, clarity, and a deep understanding of performance marketing
Own the day to day client experience, ensuring work is aligned to business goals and consistently driving measurable growth
Translate client objectives into clear, actionable strategies across paid media
Bring strong pattern recognition to identify opportunities, risks, and performance gaps to proactively course correct
Stay close to category trends, platform changes, and competitive activity, bringing forward POVs that move client thinking forward
Confidently lead senior client conversations, balancing strategic guidance with practical, executional recommendations
Connect the dots across channels, ensuring paid media, creative, and analytics are working toward a unified growth strategy
Maintain a strong understanding of how platforms actually work, using that knowledge to challenge, guide and sharpen execution
Own performance narratives across accounts, ensuring data is clearly translated into insights and next steps
Guide teams in identifying what’s working, what’s not, and what to test next with a strong bias toward action
Ensure reporting tells a clear story that connects channel performance to client business results
Oversee account health, resourcing and delivery, proactively mitigating risks and stepping in to unblock work or reset direction when needed
Lead and develop Account Directors and Managers, raising standards whilst staying hands on when needed

Requirements

What you’ll need

10+ years of experience in digital marketing, account services, or integrated growth roles within an agency environment
Proven experience managing and growing complex, multichannel client relationships with a strong focus on performance outcomes
Strong understanding of performance marketing across paid search, paid social, and broader digital media ecosystems
Not a day to day platform operator, but highly fluent in platform mechanics, optimization levers, and performance drivers
Experience working in integrated environments that include media, creative, and analytics functions
Comfortable operating in both strategy and execution, willing to get into the details and ensure work is done right
Strong analytical mindset with the ability to interpret performance data and translate it into actionable recommendations
Experience leading and developing high performing teams
Excellent communication and stakeholder management skills with confidence presenting to senior client stakeholders
Highly organized and proactive, with the ability to manage multiple workstreams and priorities in a fast paced environment

Benefits

Comp & perks

Medical, Vision, and Dental Insurance Benefits
401k
Hybrid working schedule (remote + in-office)
A fast-paced, high energy & dog friendly office space in Downtown San Diego with snacks and coffee!
Company-Paid Parking at our Downtown San Diego Office
Paid Professional Development Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital marketingperformance marketingpaid searchpaid socialdata analysisoptimization leversperformance driversmultichannel strategyaccount managementgrowth strategy

Soft Skills

relationship buildingstrategic guidancecommunicationstakeholder managementanalytical mindsetorganizational skillsproactive problem solvingteam leadershippresentation skillsbias toward action