Fringe

Account Manager

• Own and grow relationships with PERQ’s largest and most strategic multifamily accounts.
• Serve as the primary point of contact for executive stakeholders and decision-makers.
• Lead portfolio-level account planning, business reviews, and strategic roadmaps.
• Partner with clients to define measurable business outcomes and track ROI.
• Identify opportunities for cross-sell and upsell across client portfolios.
• Monitor account health and proactively mitigate risks to retention.
• Collaborate with internal teams (Digital Advertising, Product, Support, Enablement) to deliver seamless client experiences.
• Act as the “voice of the customer” in internal planning—informing product development, service delivery, and strategic initiatives.
• Negotiate renewals and multi-year agreements in alignment with client and company goals.