Channel Sales Manager – East

Freshworks

Channel Sales Manager driving growth at Freshworks through strategic partner relationships. Managing partner engagement and revenue generation in North America with a focus on exceptional customer outcomes.

Posted 8/1/2026full-timeRemote • Massachusetts • 🇺🇸 United StatesMid-LevelSenior💰 $173,230 - $213,990 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Channel Sales and Partner Management, with a strong focus on building strategic relationships and executing business plans that drive revenue growth. Proven ability to influence stakeholders and manage cross-functional collaboration in a fast-paced environment.

Highest-signal resume keywords

Channel Sales ExperienceStrategic Partner Relationship ManagementBusiness Plan DevelopmentPipeline GenerationProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Partner SalesAlliance ManagementIndirect SalesSaaS ExperienceRevenue Growth Strategies

Soft Skills

Excellent CommunicationNegotiation SkillsRelationship BuildingOrganizational SkillsInfluencing Stakeholders

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Channel EcosystemsPartner EnablementMarket FeedbackSales TargetsCross-Functional Teams

About the role

Key responsibilities & impact

Own and grow strategic relationships with channel partners, distributors, and solution providers across North America.
Develop and execute joint business plans that drive pipeline generation, partner engagement, and indirect revenue growth.
Build and maintain executive-level relationships with partner leadership while serving as a trusted advisor.
Collaborate closely with Freshworks Sales, Solutions Engineering, Marketing, and Partner Enablement teams to align go-to-market strategies.
Drive partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity.
Identify and develop new partnership opportunities that expand market reach and accelerate business growth.
Coordinate joint marketing initiatives, sales campaigns, and partner events to generate demand and increase partner engagement.
Represent the voice of the partner internally by advocating for partner needs, providing market feedback, and influencing cross-functional priorities.
Accurately forecast partner pipeline and revenue while consistently achieving or exceeding sales targets.

Requirements

What you’ll need

5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company.
Demonstrated success managing strategic partner relationships and consistently achieving or exceeding quota.
Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems.
Strong executive presence with the ability to influence stakeholders both internally and externally.
Proven ability to develop and execute strategic business plans with measurable outcomes.
Excellent communication, negotiation, and relationship-building skills.
Highly organized with strong project management skills and the ability to manage multiple priorities in a fast-paced environment.
Comfortable working across global, cross-functional teams in a matrixed organization.
Live in the Eastern Time Zone.
Bachelor's degree or equivalent professional experience.

Benefits

Comp & perks

Health insurance
Dental insurance
Medical insurance
Vision insurance
Disability benefits
Life insurance
Equity + ESPP
Flexible PTO
Flexible spending
Commuter benefits
Wellness benefits
Adoption and parental leave benefits