Channel Sales Manager

Freshworks

Channel Sales Manager accelerating Freshworks' growth through North America partner ecosystem. Building relationships with partners to drive indirect revenue and partner-led growth.

Posted 8/1/2026full-timeRemote • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $173,230 - $213,990 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Channel Sales and Partner Management, with a strong focus on building strategic relationships and executing business plans that drive revenue growth. Proven ability to collaborate across teams and influence stakeholders while managing multiple priorities in a fast-paced environment.

Highest-signal resume keywords

Channel Sales ExperienceStrategic Partner Relationship ManagementBusiness Plan DevelopmentPipeline GenerationProject Management Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Channel SalesPartner SalesAlliance ManagementIndirect SalesBusiness Plan ExecutionRevenue GrowthPipeline ForecastingSales Target AchievementMarket Feedback AnalysisPartner Enablement

Soft Skills

Excellent CommunicationNegotiation SkillsRelationship BuildingExecutive PresenceOrganizational Skills

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

SaaSEnterprise SoftwareCross-Functional CollaborationPartner RecruitmentMarket Reach Expansion

About the role

Key responsibilities & impact

Own and grow strategic relationships with channel partners, distributors, and solution providers across North America
Develop and execute joint business plans that drive pipeline generation, partner engagement, and indirect revenue growth
Build and maintain executive-level relationships with partner leadership while serving as a trusted advisor
Collaborate closely with Freshworks Sales, Solutions Engineering, Marketing, and Partner Enablement teams to align go-to-market strategies
Drive partner recruitment, onboarding, enablement, and ongoing success to maximize partner productivity
Identify and develop new partnership opportunities that expand market reach and accelerate business growth
Coordinate joint marketing initiatives, sales campaigns, and partner events to generate demand and increase partner engagement
Represent the voice of the partner internally by advocating for partner needs, providing market feedback, and influencing cross-functional priorities
Accurately forecast partner pipeline and revenue while consistently achieving or exceeding sales targets

Requirements

What you’ll need

5+ years of experience in Channel Sales, Partner Sales, Alliance Management, or indirect sales within a SaaS or enterprise software company
Demonstrated success managing strategic partner relationships and consistently achieving or exceeding quota
Experience building partner-generated pipeline and driving indirect revenue growth through channel ecosystems
Strong executive presence with the ability to influence stakeholders both internally and externally
Proven ability to develop and execute strategic business plans with measurable outcomes
Excellent communication, negotiation, and relationship-building skills
Highly organized with strong project management skills and the ability to manage multiple priorities in a fast-paced environment
Comfortable working across global, cross-functional teams in a matrixed organization
Live in the Eastern Time Zone
Bachelor's degree or equivalent professional experience

Benefits

Comp & perks

dental, medical and vision insurance
disability and life insurance
Equity + ESPP
flexible PTO
flexible spending
commuter benefits
wellness benefits
adoption and parental leave benefits