Senior Account Executive – DACH

Freshworks

Account Executive at Freshworks driving revenue growth in the DACH region. Advocating innovative SaaS products and collaborating with marketing for customer acquisition.

Posted 4/16/2026full-timeRemote • 🇩🇪 GermanySeniorWebsite

Tech Stack

Tools & technologies

ITSM

About the role

Key responsibilities & impact

As an Account Executive at Freshworks, you will play a leading role in accelerating our company's revenue growth across the DACH region.
Advocate multiple Freshworks product-lines targeted mainly at mid-market clients.
Champion our innovative Software-as-a-Service products to make organizations more productive, efficient and customer-oriented.
Work hand-in-hand with our marketing team and our business development representatives in acquiring new customers.
Partially responsible for helping your team of BDRs become successful.
Define and execute sales action plans to meet predefined goals in the region, and exceed your sales goals through stakeholder mapping, prospecting, qualifying, and closing opportunities.
Build, develop and manage your sales pipeline.
Communicate with other departments such as marketing and pre-sales regarding campaign design and execution.
Use and administer available resources effectively.

Requirements

What you’ll need

Minimum 3 years of sales experience; preferably in an inside/field sales role in a high-velocity software sales environment.
Domain knowledge in the field of SaaS, CSM, CRM or ITSM is advantageous
Showed consistent overachievement of sales goals in a large geographic territory selling a technical product
Highly motivated, with a driven personality and a positive attitude towards sales and CRM products
High degree of customer orientation, communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them
Customer-oriented, extraordinary communication skills, eagerness to learn and consultancy skills in order to understand our customers and to best support them
Willing to go the extra mile with a strong work ethic; self-directed and resourceful
Fluent in English and German (C2 level); additional language skills are advantageous

Benefits

Comp & perks

Employees can work remotely

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experienceSaaSCSMCRMITSMstakeholder mappingprospectingqualifyingclosing opportunitiessales pipeline management

Soft Skills

customer orientationcommunication skillseagerness to learnconsultancy skillsmotivatedpositive attitudestrong work ethicself-directedresourcefulteam collaboration