
Lead – Frontend AI UI Engineer
Freshworks
full-time
Posted on:
Location Type: Remote
Location: Austin • California • Texas • United States
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Salary
💰 $238,000 - $342,000 per year
Job Level
Tech Stack
About the role
- Design and implement highly interactive, intuitive, and enterprise-grade UIs for our Agentic AI Platform
- Collaborate closely with the Principal AI UI Architect
- Develop agent builders, simulation tools, dialog orchestration interfaces, and multi-channel assistant deployment UIs
- Build interactive visual editors (drag-and-drop) for agent orchestration and reasoning workflows
- Implement prompt management, versioning, and testing interfaces for agent development
- Develop real-time debugging tools to visualize agent reasoning traces
- Integrate UI components with LangSmith APIs for agent observability, evaluations, and regression testing
- Implement user simulation frameworks for testing agent strategies with varied personas and scenarios
- Build A/B testing dashboards for evaluating outcome-driven strategies
- Create UIs for multi-turn conversation playback, agent state inspection, and scenario-driven outcome analysis
- Develop dialog flow editors to design multi-turn conversations
- Build deployment interfaces to configure assistants across digital channels and voice/IVR systems
- Collaborate with the architect to define frontend design patterns, state management, and modular UI frameworks
- Ensure UI scalability, performance optimization, and secure multi-tenant design for enterprise usage
- Partner with backend engineers to integrate APIs and orchestration services into the UI seamlessly
- Work closely with UX designers to deliver high-quality, intuitive user interfaces
Requirements
- 7+ years of frontend engineering experience, building complex enterprise-grade UIs
- Strong expertise in React (e.g., next.js), TypeScript, and state management
- Experience developing visual workflow builders or graph-based editors (e.g., d3.js, React Flow)
- Knowledge of real-time UI deployment for live agent monitoring/debugging
- Familiarity with agentic AI concepts and their UI/UX requirements
- Proficiency in frontend testing, performance profiling, and accessibility best practices
- Understanding of secure UI patterns (SSO/OAuth2, RBAC, multi-tenant UI isolation)
Benefits
- Dental insurance
- Medical insurance
- Vision insurance
- Disability insurance
- Life insurance
- Equity + ESPP
- Flexible PTO
- Flexible spending
- Commuter benefits
- Wellness benefits
- Adoption and parental leave benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ReactTypeScriptstate managementd3.jsReact Flowfrontend testingperformance profilingaccessibility best practicesreal-time UI deploymentagentic AI concepts
Soft Skills
collaborationcommunicationproblem-solvingcreativityattention to detailadaptabilitycritical thinkingteamworkuser-centered designproject management