Lead – Frontend AI UI Engineer

Freshworks

Frontend AI UI Engineer designing and implementing highly interactive UIs for Freshworks' Agentic AI Platform. Collaborating with the Principal AI UI Architect on agent builders and user simulation tools.

Posted 4/14/2026full-timeRemote • Austin • California, Texas, Washington • 🇺🇸 United StatesSenior💰 $238,000 - $342,000 per yearWebsite

Tech Stack

Tools & technologies

D3.jsJavaScriptNext.jsReactTypeScript

About the role

Key responsibilities & impact

Design and implement highly interactive, intuitive, and enterprise-grade UIs for our Agentic AI Platform
Collaborate closely with the Principal AI UI Architect
Develop agent builders, simulation tools, dialog orchestration interfaces, and multi-channel assistant deployment UIs
Build interactive visual editors (drag-and-drop) for agent orchestration and reasoning workflows
Implement prompt management, versioning, and testing interfaces for agent development
Develop real-time debugging tools to visualize agent reasoning traces
Integrate UI components with LangSmith APIs for agent observability, evaluations, and regression testing
Implement user simulation frameworks for testing agent strategies with varied personas and scenarios
Build A/B testing dashboards for evaluating outcome-driven strategies
Create UIs for multi-turn conversation playback, agent state inspection, and scenario-driven outcome analysis
Develop dialog flow editors to design multi-turn conversations
Build deployment interfaces to configure assistants across digital channels and voice/IVR systems
Collaborate with the architect to define frontend design patterns, state management, and modular UI frameworks
Ensure UI scalability, performance optimization, and secure multi-tenant design for enterprise usage
Partner with backend engineers to integrate APIs and orchestration services into the UI seamlessly
Work closely with UX designers to deliver high-quality, intuitive user interfaces

Requirements

What you’ll need

7+ years of frontend engineering experience, building complex enterprise-grade UIs
Strong expertise in React (e.g., next.js), TypeScript, and state management
Experience developing visual workflow builders or graph-based editors (e.g., d3.js, React Flow)
Knowledge of real-time UI deployment for live agent monitoring/debugging
Familiarity with agentic AI concepts and their UI/UX requirements
Proficiency in frontend testing, performance profiling, and accessibility best practices
Understanding of secure UI patterns (SSO/OAuth2, RBAC, multi-tenant UI isolation)

Benefits

Comp & perks

Dental insurance
Medical insurance
Vision insurance
Disability insurance
Life insurance
Equity + ESPP
Flexible PTO
Flexible spending
Commuter benefits
Wellness benefits
Adoption and parental leave benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ReactTypeScriptstate managementd3.jsReact Flowfrontend testingperformance profilingaccessibility best practicesreal-time UI deploymentagentic AI concepts

Soft Skills

collaborationcommunicationproblem-solvingcreativityattention to detailadaptabilitycritical thinkingteamworkuser-centered designproject management