Freshworks

Manager – Enablement Delivery and Events

Freshworks

full-time

Posted on:

Location Type: Remote

Location: TexasUnited States

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Salary

💰 $134,000 - $175,876 per year

Job Level

About the role

  • Lead the strategic planning, content management, and onsite execution of annual GTM Kickoffs.
  • Manage logistics, agendas, and speaker prep in partnership with internal stakeholders and external vendors.
  • Plan and execute immersive quarterly in-person training events for new hires.
  • Support stakeholders with planning and execution of mid-year and team events and training activities.
  • Draft and deliver regular communications including newsletters, announcements, leadership updates and team-wide briefings.
  • Monitor the effectiveness of communications and events using surveys, feedback, open rates and participation metrics.
  • Develop and deliver engaging and informative sales training programs, both in-person and virtually, that align with the overall sales strategy and goals.
  • Regularly communicate with the field to gather feedback, assess needs, and ensure the sales enablement program meets the evolving requirements of the sales team.
  • Collaborate with marketing, product, and enablement partner teams to create high-quality sales collateral, presentations, and playbooks that effectively communicate product value propositions and sales messaging.
  • Work closely with sales leadership to identify training needs and develop customized training plans for sales teams.
  • Provide ongoing support and resources to sales managers, ensuring they are equipped to reinforce best practices, drive team performance, and address individual development needs.
  • Assess the effectiveness of training programs and make recommendations for improvement.

Requirements

  • Bachelor’s degree in business, marketing, or a related field; additional certifications in training and development are a plus.
  • 7+ years of combined experience in enablement and sales, preferably in a technology company
  • Extremely strong delivery skills, both in-person and virtually
  • Strong analytical and problem-solving skills
  • A proactive and adaptable mindset with a commitment to continuous improvement.
  • Excellent written and verbal communication skills, with a talent for storytelling and tone
  • Proven ability to manage events across international, cross-functional teams
  • Highly organized, proactive and comfortable working in a fast-paced, high-growth environment
  • Strong collaboration skills, with experience partnering with senior leaders
  • Familiar with tools such as Slack, Zoom, Google Workspace, and event planning platforms.
Benefits
  • dental insurance
  • medical insurance
  • vision insurance
  • disability insurance
  • life insurance
  • equity
  • employee stock purchase plan
  • flexible paid time off
  • flexible spending
  • commuter benefits
  • wellness benefits
  • adoption and parental leave benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event planningsales trainingcontent managementstrategic planningcommunication effectiveness assessmentsales enablementtraining program developmentlogistics managementfeedback analysis
Soft Skills
delivery skillsanalytical skillsproblem-solving skillsproactive mindsetadaptabilitywritten communicationverbal communicationstorytellingorganizational skillscollaboration skills
Certifications
Bachelor’s degree in businessBachelor’s degree in marketingcertifications in training and development