Manager – Enablement Delivery & Events
Freshworks
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $134,000 - $175,876 per year
About the role
- Lead the strategic planning, content management, and onsite execution of annual GTM Kickoffs
- Manage logistics, agendas, and speaker prep in partnership with internal stakeholders and external vendors
- Plan and execute immersive quarterly in-person training events for new hires
- Support stakeholders with planning and execution of mid-year and team events and training activities
- Draft and deliver regular communications including newsletters, announcements, leadership updates and team-wide briefings
- Monitor the effectiveness of communications and events using surveys, feedback, open rates and participation metrics
- Develop and deliver engaging and informative sales training programs, both in-person and virtually
- Regularly communicate with the field to gather feedback, assess needs, and ensure the sales enablement program meets the evolving requirements of the sales team
- Collaborate with marketing, product, and enablement partner teams to create high-quality sales collateral, presentations, and playbooks that effectively communicate product value propositions and sales messaging
- Work closely with sales leadership to identify training needs and develop customized training plans for sales teams
- Provide ongoing support and resources to sales managers, ensuring they are equipped to reinforce best practices, drive team performance, and address individual development needs
- Assess the effectiveness of training programs and make recommendations for improvement
Requirements
- Bachelor’s degree in business, marketing, or a related field
- 7+ years of combined experience in enablement and sales, preferably in a technology company
- Extremely strong delivery skills, both in-person and virtually
- Strong analytical and problem-solving skills
- A proactive and adaptable mindset with a commitment to continuous improvement
- Excellent written and verbal communication skills, with a talent for storytelling and tone
- Proven ability to manage events across international, cross-functional teams
- Highly organized, proactive and comfortable working in a fast-paced, high-growth environment
- Strong collaboration skills, with experience partnering with senior leaders
- Familiar with tools such as Slack, Zoom, Google Workspace, and event planning platforms
Benefits
- Dental insurance
- Medical insurance
- Vision insurance
- Disability insurance
- Life insurance
- Equity + ESPP
- Flexible PTO
- Flexible spending
- Commuter benefits
- Wellness benefits
- Adoption and parental leave benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
event planningsales trainingcontent managementstrategic planningcommunication effectiveness assessmentsales enablementtraining program developmentlogistics managementcollateral creationpresentation skills
Soft Skills
delivery skillsanalytical skillsproblem-solving skillsadaptabilitycommitment to continuous improvementwritten communicationverbal communicationstorytellingorganizational skillscollaboration skills