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Freshpet

Senior Manager, Category & Omni Insights

Freshpet

Senior Manager leading category, shopper, and omnichannel analytics at Freshpet. Owning category insights and enterprise reporting while leveraging AI and advanced analytics.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $165,000 - $195,000 per yearWebsite

About the role

Key responsibilities & impact
  • Lead category performance analysis (share, ACV, TDPs, velocity, competitive trends)
  • Own relationship with NielsenIQ, including data access, tools, and governance
  • Translate category trends into opportunities for assortment, pricing, and shelf strategy execution
  • Build and streamline reporting across the organization
  • Deliver consistent, trusted views of performance (weekly, monthly, executive dashboards)
  • Create, maintain and publish custom product totals within syndicated database, allowing organization to view business in manner most relevant to the categories we compete in
  • Eliminate fragmented reporting and create one aligned narrative across teams
  • Leverage automation and AI tools to improve speed, accuracy, and accessibility of reporting
  • Integrate store, digital, and shopper metrics into one view
  • Identify gaps and opportunities, quantify size of prize, and prioritize actions
  • Use advanced analytics to surface patterns and opportunities
  • Lead a regular business cadence (e.g., quarterly reviews) using the omni scorecard to identify gaps, prioritize actions, and track progress across key retail partners
  • Develop customized category deep dives for top retail partners
  • Identify growth drivers, assortment, pricing, and shopper gaps
  • Translate insights into actionable growth plans
  • Build customer-ready stories and quantify impact
  • Analyze shopper behavior at the retailer level, including penetration vs category, repeat rates, and basket dynamics
  • Identify actions to improve retention, trade-up, and lifetime value within each retailer
  • Apply shopper insights to inform assortment, merchandising, and customer growth strategies
  • Partner with internal insights team to leverage brand-level shopper insights and translate them into retailer-specific action
  • Support planning with forward-looking insights
  • Identify high-opportunity stores, SKUs, and segments
  • Develop tools and models to guide decisions
  • Translate data into clear recommendations
  • Support customer and leadership presentations
  • Focus on 'so what / now what'

Requirements

What you’ll need
  • 7–10+ years in CPG analytics or category management
  • Deep experience with Category analytics (ACV, TDPs, velocity, share)
  • Syndicated data ownership (NielsenIQ, Discover, Circana Liquid Data, etc)
  • Proven ability to own and simplify reporting across teams, creating a single, trusted source of truth
  • Translate data into clear, actionable growth plans (not just insights)
  • Quantify opportunities and “size of prize” to drive prioritization
  • Experience developing customer-facing category stories, including supporting and presenting in line reviews, JBPs, or similar settings
  • Ability to confidently represent analytics in customer discussions, including explaining, simplifying, and defending recommendations
  • Experience leveraging data, automation, or AI tools to improve speed and quality of analysis
  • Strong cross-functional leadership across Sales, Category, and eCommerce teams
  • Excellent communication skills with the ability to simplify complex data into clear, compelling narratives.

Benefits

Comp & perks
  • medical, dental and vision insurance
  • basic and optional life insurance
  • short- and long-term disability protection
  • flexible spending accounts
  • 401(k) plan with company match
  • paid parental leave
  • pet insurance
  • tuition assistance
  • a generous PTO plan and so much more!