Senior Account Manager – Specialty Channel

Freshpet

Strategic commercial leader shaping Freshpet's specialty channel business. Responsible for driving growth through data-driven strategies and retail partnerships.

Posted 7/27/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $115,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Own and drive customer strategy, defining clear priorities, growth levers, and where to play
Identify and develop high-impact initiatives that scale both the Freshpet brand and the broader fresh pet food category
Build annual and quarterly strategic plans grounded in category trends, shopper insights, and retailer dynamics
Translate complex data into clear “so what” insights and actionable growth strategies
Build and maintain strong, trust-based relationships with key decision-makers across national and regional specialty retailers
Act as a thought partner to customers—bringing forward a clear, insight-led perspective on category growth, assortment, and merchandising
Lead joint business planning, aligning on shared priorities, growth targets, and execution plans
Influence customer strategies to unlock incremental opportunities and expand Freshpet’s role within the category
Own revenue, distribution, and ACV performance across assigned accounts with full accountability for results
Identify and prioritize the highest-impact opportunities to expand distribution, optimize assortment, and strengthen in-store presence
Monitor performance trends, identify risks and opportunities, and adjust strategies in real time to stay ahead of plan
Ensure strong execution of key initiatives, including new item launches and in-store programming
Leverage data and analytics to evaluate performance, uncover insights, and inform decision-making
Quickly synthesize multiple data sources into clear, concise recommendations
Partner with internal teams to align on forecasting, planning, and performance tracking
Establish a strong test-and-learn mindset to continuously optimize results
Partner closely with marketing, supply chain, finance, and operations to ensure strategies are aligned and executable
Align assortment, merchandising, and activation plans with broader brand and channel strategies
Ensure strong coordination across distributor partners to drive consistent execution and expanded reach
Champion best practices and elevate overall specialty channel capability
Support development of account-level forecasts, trade planning, and investment strategies
Monitor performance against financial targets and identify actions to close gaps or accelerate growth
Balance growth opportunities with ROI discipline to drive sustainable, profitable performance

Requirements

What you’ll need

Bachelor’s degree in Business, Marketing, or a related field
7+ years of experience in pet or CPG sales or account management
Proven ability to develop and execute strategic growth plans that drive measurable results
Strong analytical capabilities with the ability to translate data into clear insights and actions
Demonstrated success building and influencing productive retail partnerships
Strong commercial acumen across category, customer, and shopper dynamics
Agility and adaptability in a fast-paced, evolving environment
Excellent communication and storytelling skills, with the ability to influence across levels and functions
High ownership mindset with a bias for action and results

Benefits

Comp & perks

medical, dental and vision insurance
basic and optional life insurance
short- and long-term disability protection
flexible spending accounts
401(k) plan with company match
paid parental leave
pet insurance
tuition assistance
a generous PTO plan and so much more!