Research & Data Executive, Global Experience Management

Freshfields Bruckhaus Deringer

Research & Data Executive focused on managing legal research and data quality for an international law firm. Collaborating with MBD team members and leveraging AI tools for experience capture.

Posted 7/15/2026full-timeManchester • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in experience management systems, data quality management, and complex legal and business research. Proficient in leveraging AI tools and Microsoft 365 for data manipulation and reporting, while maintaining strong communication and organizational skills.

Highest-signal resume keywords

Experience Management System ExpertiseData Quality ManagementComplex Legal ResearchMicrosoft 365 ProficiencyAI Tool Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ValidationExperience Capture ProcessesComplex Experience SearchesReport DevelopmentData Analysis

Soft Skills

Analytical SkillsProblem-Solving SkillsAttention to DetailTeam CollaborationSelf-Motivation

Tools & Technologies

Power BIMicrosoft 365Co-PilotWriter

Industry Keywords

Legal ResearchKnowledge ManagementProfessional ServicesData QualityCommercial Awareness

About the role

Key responsibilities & impact

Develop a comprehensive understanding of the firm’s global experience management system, acting as a subject matter expert
Manage and maintain data quality and experience capture processes, and deliver technical support to users
Check data for errors, inconsistencies and incomplete information, find and fill gaps, and standardise credentials to ensure a high level of accuracy and consistency
Carry out complex experience searches, develop reports and help users orient their own searches, signposting them to relevant guidance and resources
Explore and leverage AI tools, such as Co-Pilot and Writer, to streamline and automate experience capture
Support adoption by monitoring usage of the system, reviewing and analysing metrics using Power BI dashboards
Contribute to the continuous improvement of the system, existing data, processes and workflows
Build and manage relationships with other members of the experience management and MBD teams, knowledge lawyers and stakeholders

Requirements

What you’ll need

Educated to degree level or equivalent, with excellent analytical and problem-solving skills
Experience of carrying out complex legal and business research in a law or professional services firm, (eg in a research/library/knowledge management role)
Good commercial awareness
Excellent written and oral communication skills, with strong attention to detail
Confident proactive team player, able to work collaboratively and independently in a fast-paced environment
Strongly self-motivated, with the ability to use your initiative and learn quickly
Highly organised and resilient, able to manage and meet multiple deadlines
Highly IT literate, proficient in Microsoft 365 (including Excel) and experienced in managing, manipulating and validating data

Benefits

Comp & perks

Professional development through global exposure and training
A culture that values diversity, collaboration and innovation
Flexible working arrangements and a strong focus on wellbeing