MBD Innovation & Operations Lead

Freshfields Bruckhaus Deringer

Operational Excellence Lead driving AI adoption and operational excellence in marketing and business development. Transforming workflows and processes for enhanced business development capabilities in the US.

Posted 5/5/2026full-timeNew York City • California, New York, North Carolina • 🇺🇸 United StatesSenior💰 $250,000 - $300,000 per yearWebsite

About the role

Key responsibilities & impact

Build the US MBD Operating Model
Create playbooks for core activities: pitch development, chambers submissions, events, research, client intelligence
Standardize and embed workflows
Influence behavior and train US teams
Set up competitive intelligence systems
Build AI-powered relationship management
Drive AI Adoption
Improve Data & Systems
Manage US MBD budget

Requirements

What you’ll need

Strong operational and project management skills
Experience with AI tools and tech adoption (Writer AI, Salesforce, or similar)
Business development or marketing operations background
Change management experience
Data analytics skills

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticsproject managementchange managementAI toolscompetitive intelligence systems

Soft Skills

operational skillsinfluencetrainingbudget management