Vendor Management Associate

Fresh Prints

Vendor Management Associate responsible for managing printers and improving operational performance. Supporting vendor relationships for a New York-based custom apparel company.

Posted 7/23/2026full-timeRemote • 🇵🇭 PhilippinesJuniorMid-Level💰 $550 - $700 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vendor management, operational efficiency, and relationship building, with a strong focus on problem-solving and decision-making in fast-paced environments. Proficient in coordinating production timelines and improving workflows to enhance overall performance.

Highest-signal resume keywords

Vendor ManagementOperational EfficiencyStakeholder ManagementAnalytical SkillsProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Operations ManagementSupply Chain CoordinationProduction SchedulingLogistics ManagementData Analysis

Soft Skills

Relationship BuildingCommunication SkillsEmotional IntelligenceCritical ThinkingDecision-Making

Tools & Technologies

ExcelGoogle Sheets

Industry Keywords

Vendor PartnershipsOrder ManagementCustomer SuccessPerformance ImprovementWorkflow Automation

About the role

Key responsibilities & impact

Build long-term relationships with printer/production partners through regular monthly performance calls, emails, and other day-to-day communication through different channels, becoming their trusted point of contact.
Support vendors/printers with operational, production, and logistics-related questions.
Partner with vendors to improve order quality, turnaround time, and overall operational performance.
Drive accountability while maintaining strong working relationships.
Coordinate production timelines and resolve order delays before they impact customers.
Reallocate production orders to make sure your printers are not overloaded.
Assign or reschedule the entire order schedule for your printer in case of emergency shutdowns.
Coordinate garment procurement from suppliers and ensure vendors receive inventory on time.
Partner with Sales, Operations, Supply Chain, Product, and Tech teams to resolve issues quickly.
Keep internal teams and external stakeholders informed of production updates that impact customers.
Share feedback with internal teams to improve vendor experience and operational efficiency.
Identify recurring operational issues and recommend long-term solutions.
Identify automation opportunities and improve existing workflows to make operations more scalable.
Take ownership of projects that improve team performance, vendor experience, or operational efficiency.

Requirements

What you’ll need

At least 1.5 years of experience in operations, vendor management, supply chain, customer success, account management, or similar relationship management role
Experience managing multiple priorities in a fast-paced environment
Excellent written communication and stakeholder management skills
Strong analytical and critical thinking abilities
High emotional intelligence and relationship-building skills
Strong problem-solving and decision-making skills
Comfortable working with spreadsheets (Excel or Google Sheets)

Benefits

Comp & perks

2-month paid Sabbatical to eligible employees.