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Commercial Insurance Specialist
Fresh PrintsLead Risk Advisor Assistant at With Coverage managing insurance operations and supporting Risk Advisors. Focus on commercial insurance policies and ensuring high-quality client servicing.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing commercial insurance accounts, including General Liability, Property, Workers' Compensation, and Commercial Auto. Proficient in coordinating with insurance carriers and underwriters, ensuring accuracy in policy documentation and compliance with client requirements.
Highest-signal resume keywords
Commercial Insurance Account ServicingInsurance Carrier CoordinationPolicy Documentation ReviewCertificates of Insurance (COIs) ManagementInsurance Management Systems Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Commercial Insurance CoveragesGeneral Liability (GL)Commercial PropertyWorkers' Compensation (WC)Commercial AutoUmbrella/Excess LiabilityPolicy CheckingAccount Servicing ActivitiesSubmissions and RenewalsInsurance Terminology
Soft Skills
Strong Written CommunicationStrong Verbal CommunicationAttention to DetailProfessional Interaction
Tools & Technologies
Insurance Management SystemsAgency Management Platforms (AMS)CRM Systems
Industry Keywords
Commercial Lines BusinessUnderwritingPolicy ChangesEndorsementsOperational Efficiency
About the role
Key responsibilities & impact- Serve as the primary operational and account servicing support for one or more Risk Advisors, ensuring seamless management of commercial insurance accounts.
- Prepare, review, and process commercial insurance submissions, quotations, proposals, renewals, endorsements, and policy changes.
- Coordinate directly with insurance carriers and underwriters on new business, renewals, policy revisions, subjectivities, and outstanding requirements.
- Support the placement and servicing of commercial insurance policies, including General Liability (GL), Property, Workers' Compensation (WC), Commercial Auto, Umbrella, and other commercial coverages.
- Prepare, review, and issue Certificates of Insurance (COIs), endorsements, evidence of coverage documents, and other policy-related documentation.
- Review policies for accuracy and completeness, ensuring coverage terms, limits, and endorsements align with client requirements.
- Gather, organize, and validate client information required for submissions, applications, renewals, and carrier requests.
- Maintain accurate records across insurance management systems, CRMs, and carrier portals.
- Manage and monitor billing-related items with clients and carriers, escalating discrepancies when necessary.
- Track outstanding policy requirements, carrier subjectivities, compliance items, and renewal timelines.
- Draft and send professional communications to clients, carriers, and underwriters on behalf of Risk Advisors.
- Conduct quality reviews of work completed by junior assistants or support staff, when applicable.
- Identify opportunities to improve servicing workflows, documentation standards, and operational efficiency.
Requirements
What you’ll need- Strong hands-on experience servicing U.S. commercial insurance accounts.
- Proven experience working directly with insurance carriers and underwriters on commercial lines business.
- Experience supporting manually underwritten commercial policies, including submissions, follow-ups, negotiations, and revisions.
- Strong knowledge of commercial insurance coverages, including:
- General Liability (GL)
- Commercial Property
- Workers' Compensation (WC)
- Commercial Auto
- Umbrella/Excess Liability
- Experience handling renewals, endorsements, certificates of insurance (COIs), policy checking, and account servicing activities.
- Advanced understanding of insurance terminology, policy documentation, and commercial insurance workflows.
- Hands-on experience with insurance management systems and agency management platforms (AMS).
- Strong written and verbal communication skills with the ability to interact professionally with clients, carriers, and underwriters.
- Exceptional attention to detail and commitment to accuracy.
Benefits
Comp & perks- Competitive salary
- Opportunity to build valuable skills in the insurance industry
- Stable, long-term remote position
- Supportive team environment with training provided
- Growth potential for high performers