Collections Specialist

Fresh Prints

Collections Specialist responsible for managing invoice collections exceeding $40 million annually for Fresh Prints. Engaging with customers and organizations to ensure timely payments.

Posted 5/25/2026full-timeRemote • 🇮🇳 IndiaJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Following up with customers on open and overdue invoices
Handle case escalations and complex invoices
Coordinating with Universities, Student organizations, and companies on invoice payments
Tracking and reporting on overall collections metrics
Applying check and Venmo payments to invoices
Taking card payments over the phone
Applying discounts and refunds to invoices
The Unknown - we're always looking to find new ways to improve and we also want you to take ownership of projects you think can add value

Requirements

What you’ll need

2+ years of experience in the Finance/Collections/Accounts Receivable field
Excellent communication skills and proficiency in English are a must
Customer centric
Good problem-solving skills

Benefits

Comp & perks

2-month paid Sabbatical to eligible employees

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

invoice processingcollections metrics trackingpayment applicationdiscount applicationrefund processing

Soft Skills

communication skillscustomer centricityproblem-solvingownershipproject management