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Transportation Supervisor
Fresh Del MonteTransportation Supervisor overseeing logistics freight coordination for Fresh Del Monte Produce Inc. Ensuring seamless operations and exceptional customer service while managing diverse transportation activities.
About the role
Key responsibilities & impact- Oversee the coordination of Tricont Logistics freight, ensuring seamless operations.
- Serve as a role model by embodying the company's core values, including respect, honesty, integrity, diversity, inclusion, and a commitment to the safety of oneself and others.
- Provide superior customer service to both internal and external customers by exceeding their expectations.
- Dispatch Company controlled freight and support of sales and commodity group managers.
- Negotiating rates with Carriers/Broker for expedited loads, re-routes, and new lanes.
- Meet or exceed rate expectations as defined by corporate pricing.
- Maintain billing and dispatch accuracy of 98% or greater.
- Dispatch/coordinate between carriers/ drivers/dispatch and sales.
- Post freight on various load boards and call carriers/broker to book loads.
- Confirm/verify rate via load tendering process.
- Follow company policy for processes and procedures.
- Managing demurrage, detention, layover, and other accessorial costs in accordance with company process and solve driver/carrier/broker issues.
- Update/track carrier/driver location information within company guidelines, report issues accordingly.
- Back up other dispatch positions.
- Assist Manager or Director, Logistics Services in leadership duties and reports when instructed.
- Problem solve driver/carrier issues.
- Maintain on time Pick-Up and Delivery performance of 98% or better.
- Supervise and coordinate all AfterHours transportation activities, to include assignments, dispatching, tracking, reporting issues, scheduling and recovery as needed.
- Lead, coach, and evaluate night shift.
- Communicate effectively with day shift supervisors/managers/directors to ensure smooth handover and continuity of operations.
Requirements
What you’ll need- High School diploma or GED, but college degree preferred
- 3-6 years of transportation and 3rd party dispatch experience in sourcing and developing carriers and routing.
- Work independently, great communicator & customer service skills
- Negotiation skills
- Problem solving/Investigation skills
- Ability to coordinate high volume phone skills
- Computer experience with Microsoft products like excel and email
- Accurate typing skills
Benefits
Comp & perks- Medical, Dental & Vision Insurance
- 401(k) with company match
- Employer‑paid life & disability insurance
- Flexible Spending Accounts (FSA)
- Paid Time Off (PTO)
- 7 Company Paid Holidays
- 24/7 Telemedicine & Employee Assistance Program
- Optional voluntary benefits (legal, accident, identity protection)
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Transportation Experience3rd Party DispatchCarrier SourcingRoutingRate NegotiationBilling AccuracyLoad TenderingDemurrage ManagementOn-Time Delivery PerformanceTyping Skills
Soft Skills
CommunicationLeadershipIndependenceCustomer Service SkillsProblem Solving Skills