
Quality Assurance Supervisor
Fresh Del Monte
full-time
Posted on:
Location Type: Office
Location: Plover • Wisconsin • United States
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About the role
- Provide direction, oversight, support, and coordination of quality assurance and technical activities at the facility.
- Ensure full compliance with company policies and procedures, food safety modernization requirements, regulatory standards, customer requirements, and internal quality standards.
- Serve as a member of the plant leadership team and support food safety, quality systems, sanitation, audits, product disposition, traceability, training, and continuous improvement efforts throughout the facility.
- Coordinate and ensure implementation of Corporate Quality and Technical Services policies and procedures.
- Ensure product safety through development, review, and enforcement of company policies and procedures.
- Ensure compliance with local, state, federal, corporate, and customer food safety and quality requirements.
- Review and enforce company quality standards established by facility, regional, and corporate quality teams.
- Coordinate internal audits, plant quality systems, and food safety programs.
- Participate as a HACCP Team Member, Food Safety Coordinator, Quality Systems Coordinator, Food Defense Team Member, and Sanitation Program lead as applicable.
- Manage complaint tracking, root cause investigations, corrective and preventive actions, and audit response activities.
- Coordinate traceability, recall readiness, and mock recall activities.
- Track equipment calibration and ensure proper documentation of quality records.
- Assist with supplier approval processes, private label and co-pack quality requirements, and customer audits.
- Ensure annual plant quality plan objectives are met through ongoing review of performance metrics and corrective actions.
- Supervise, coach, train, and develop hourly and seasonal employees within the quality department.
- Coordinate employee training to ensure compliance with food safety, quality, sanitation, and GMP requirements.
- Manage employee performance and ensure job responsibilities are completed accurately and efficiently.
- Support staffing plans, scheduling, and labor utilization within the department.
- Promote a culture of accountability, continuous improvement, and employee engagement.
- Work closely with Human Resources on employee relations, discipline, and performance management activities.
- Enforce compliance with all Del Monte safety policies, GMPs, environmental requirements, and food safety standards.
- Ensure compliance with local, state, federal, and company regulations related to warehouse operations, food safety, and employee safety.
- Promote a culture of safety through training, coaching, accountability, and continuous improvement.
- Support, facilitate, and assist with implementation of Del Monte Production Systems (DMPS) and lean manufacturing initiatives.
Requirements
- Bachelor’s degree in food science, Microbiology, Biology, or related field.
- 3-5 years of experience in food manufacturing quality assurance, including supervisory experience.
- Previous supervisory experience required.
- Strong knowledge of GMPs, HACCP, FSMA, GFSI, BRCGS, SQF, and food safety regulations.
- Preventive Controls Qualified Individual (PCQI) certification preferred or ability to obtain.
- Strong understanding of food manufacturing quality systems, audits, traceability, sanitation, and regulatory compliance.
- Ability to lead, coach, motivate, and develop employees in a manufacturing environment.
- Excellent communication, organizational, interpersonal, and problem-solving skills.
- Ability to work effectively with all levels of employees, leadership, customers, vendors, and regulatory agencies.
- Ability to manage multiple priorities, meet deadlines, and remain flexible in a fast-paced environment.
- Strong analytical skills with the ability to interpret data, identify trends, and drive corrective actions.
- Strong decision-making ability with a sense of urgency and accountability.
- Ability to train and empower employees while maintaining high performance expectations.
- Strong working knowledge of Microsoft Office and quality-related systems.
- Ability to read, write, speak, and understand English effectively.
- Equivalent combinations of education, training, certifications, and experience that provide the required knowledge, skills, and abilities will be considered.
Benefits
- Medical, Dental & Vision Insurance
- 401(k) with company match
- Employer‑paid life & disability insurance
- Flexible Spending Accounts (FSA)
- Paid Time Off (PTO)
- 7 Company Paid Holidays
- 24/7 Telemedicine & Employee Assistance Program
- Optional voluntary benefits (legal, accident, identity protection)
- Eligibility on the first of the month following your hire date
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
food safetyquality assuranceGMPsHACCPFSMAGFSIBRCGSSQFauditstraceability
Soft Skills
leadershipcoachingcommunicationorganizationalinterpersonalproblem-solvinganalyticaldecision-makingflexibilityemployee development
Certifications
Preventive Controls Qualified Individual (PCQI)