Fresh Del Monte

Senior Sales Analyst

Fresh Del Monte

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Senior

About the role

  • Identify, procure new transportation and logistics business to meet organizational revenue and margin targets.
  • Manage successful onboarding of all new business acquired to steady state.
  • Deliver a great customer experience throughout the onboarding process.
  • Identify new potential customers, align on customer needs with Tricont Logistic service offerings to generate sales revenue and margin growth.
  • Handle new customer implementation including developing customer SLA, uploading rates into the system, assigning dispatcher(s), creating email distribution lists for customers, etc.
  • Facilitate day-to-day functions required to maintain customer expectations such as order/data entry, logistical scheduling, reporting service, and various account-specific requirements.
  • Coordinate communications between operations personnel and customers for timely resolutions ensuring execution meets service level agreements.
  • Acquire expertise on accounts over time to sell additional solutions and services to expand customer spend with Tricont Logistics.
  • Work with internal resources and customers to identify account penetration opportunities to maximize customer wallet spend with Logistics.

Requirements

  • High School diploma or GED, but college degree preferred
  • 2-6 years customer service and transportation experience
  • Ability to coordinate high volume phone skills
  • Work independently and collaborate with other internal partners
  • Knowledge of rates and tools necessary to develop pricing
  • Excellent communication, problem solving, and investigation skills/abilities
  • Proficient with Office software. Good analytical and organizational skills.
  • Computer experience with Microsoft products like excel and email
  • Preferred transportation experience
  • Good/Great Communicator & customer service skills
  • Preferred: 4 year College Degree in Transportation/Logistics (or related business field), and/or a combination of specialized training, and/or equivalent work experience.
Benefits
  • Health insurance
  • Flexible working arrangements
  • Professional development
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer servicetransportation experiencelogistics experiencedata entrylogistical schedulingpricing developmentaccount managementSLA developmentanalytical skillsorganizational skills
Soft Skills
communication skillsproblem solvinginvestigation skillscollaborationindependencecustomer experience focuscoordination skillscustomer service skills
Certifications
High School diplomaGED4 year College Degree in Transportation/Logistics