Insurance Coordinator

Fresenius Medical Care

Insurance Coordinator exploring and coordinating financial assistance options for kidney dialysis patients in designated regions. Educating on insurance options and ensuring compliance with regulations.

Posted 4/3/2026full-timeAustin • Texas • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Explores, recommends, and coordinates insurance and potential financial assistance options available to kidney dialysis patients.
Meets regularly with dialysis patients to educate on insurance options.
Ensures patients have followed through with the application process.
Discusses situation and options if employment status changes.
Completes and follows up with paperwork when claims are disputed for non-payment.
Monitors and verifies Medicaid status monthly for each patient.
Prepares and analyzes monthly reports to track work progress on caseloads.

Requirements

What you’ll need

Bachelor's Degree required; Social Work or other Healthcare focus preferred.
2 - 5 years' related experience; healthcare industry preferred.
Experience with Medicare, Social Security and Medicaid systems a plus.
Past patient interaction a plus.
Excellent written and communication skills.
A strong customer service philosophy.
Strong organizational and time management skills.
Ability to work independently.
Proficient with PCs and Microsoft Office applications.
Valid Driver's License

Benefits

Comp & perks

Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

insurance coordinationfinancial assistance optionsMedicare systemsSocial Security systemsMedicaid systemspaperwork managementclaims dispute resolutionreport analysiscaseload management

Soft Skills

written communicationverbal communicationcustomer serviceorganizational skillstime managementindependence

Certifications

Bachelor's DegreeSocial Work degree