Insurance Coordinator
Fresenius Medical Care
full-time
Posted on:
Location Type: Hybrid
Location: Clearwater • Florida • United States
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About the role
- Explores, recommends, and coordinates the insurance and potential financial assistance options available to kidney dialysis patients
- Supports FMCNA's mission, vision, core values and customer service philosophy
- Meets regularly with dialysis patients at the clinic(s) to educate and coordinate insurance options
- Ensures patients have followed through with the application process
- Obtains premium statements and signatures from patients
- Completes and follows up with paperwork when claims are disputed for non-payment
- Collects necessary documents to complete initial and annual indigent waivers
- Completes initial Indigent waiver applications
- Tracks and completes annual indigent waiver applications
- Monitors and verifies the Medicaid status of each patient on a monthly basis
- Prepares, analyzes and reviews monthly reports to track work progress on caseloads
Requirements
- Bachelor's Degree required; Social Work or other Healthcare focus preferred
- 2 - 5 years' related experience; healthcare industry preferred
- Experience with Medicare, Social Security and Medicaid systems a plus
- Past patient interaction a plus
- Excellent written and communication skills
- A strong customer service philosophy
- Strong organizational and time management skills
- Ability to work independently
- Proficient with PCs and Microsoft Office applications
- Valid Driver's License
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Mileage reimbursement or travel expenses covered
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance coordinationfinancial assistance optionsapplication process managementclaims dispute resolutionindigent waiver applicationsMedicaid status monitoringreport preparation and analysis
Soft Skills
written communicationcustomer serviceorganizational skillstime managementindependent work
Certifications
Bachelor's DegreeSocial Work degree