Collections Specialist, Medicaid AR Follow-up
Fresenius Medical Care
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provides administrative support to the collections operations within the assigned function(s)
- Ensures the timely receipt of claim payments and minimizes bad debt accrual
- Provides outstanding customer service to customers and vendors through effective and timely communication
- Identify and resolve routine outstanding claims
- Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues
- Assist in the resolution of outstanding payments from past due accounts
- Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data
- Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed
- May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues
- May mentor other staff as applicable
- Assist with various projects as assigned by direct supervisor
Requirements
- High School Diploma required
- 1 - 2 years' related experience
- General computer skills with working knowledge of word processing, spreadsheet, and email applications
- Detail oriented with good analytical and organizational skills
- Good interpersonal skills with the ability to work cohesively within a team environment
- Excellent oral and written communication skills to effectively communicate with customers and all levels of management
Benefits
- medical, dental, and vision insurance
- 401(k) with company match
- paid time off
- parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supportclaims processingdata reconciliationreport generationanalytical skills
Soft skills
customer serviceeffective communicationproblem-solvingmentoringteamworkorganizational skillsdetail-oriented
Certifications
High School Diploma