PAR Collections Representative
Fresenius Medical Care
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Texas • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Provides administrative support to the collections operations within the assigned function(s)
- Ensures the timely receipt of claim payments and minimizes bad debt accrual
- Provides outstanding customer service to customers and vendors through effective and timely communication
- Identify and resolve routine outstanding claims
- Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues
- Assist in the resolution of outstanding payments from past due accounts
- Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data
- Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed
- May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues
- May mentor other staff as applicable.
Requirements
- High School Diploma required
- 1 - 2 years' related experience
- General computer skills with working knowledge of word processing, spreadsheet, and email applications
- Detail oriented with good analytical and organizational skills
- Good interpersonal skills with the ability to work cohesively within a team environment
- Excellent oral and written communication skills to effectively communicate with customers and all levels of management.
Benefits
- Fresenius Medical Care maintains a drug-free workplace in accordance with EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supportclaim payments processingreport generationdata reconciliationissue resolutiondocumentationanalytical skillsorganizational skills
Soft skills
customer serviceeffective communicationinterpersonal skillsteamworkmentoring
Certifications
High School Diploma