Clinical Implementation Specialist

Fresenius Kabi USA

. Collaborates with internal multi-disciplinary team members from pharmacy, technical, and project management teams.

Posted 5/15/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $110,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

ERPSFDC

About the role

Key responsibilities & impact

Collaborates with internal multi-disciplinary team members from pharmacy, technical, and project management teams.
Coordinates clinical project tasks, timelines, project milestones, and communicates project status with key stakeholders.
Engages with clinical stakeholders within the healthcare system.
Develops and maintains executive and departmental relationships with nurses, physicians, other clinicians at client sites.
Conducts Infusion Systems Assessment in partnership with customer, to identify customer’s specific clinical practices/workflows, potential opportunities for workflow adjustments, and clinical guidance for product configurations.
Provides guidance to sales teams on tubing cross references for both dedicated and non-dedicated sets.
Provides direct clinical, customer-facing support on Fresenius Kabi’s infusion products across all phases of the implementation.
Schedules, prepares, coordinates, and facilitates training for Fresenius Kabi’s customer clinicians (users, super users, and peer-based training) on the appropriate use of our IV Therapy products.
Communicates and escalates risks, concerns and customer issues to the project manager, internal clinical team, and senior leadership.
Leads clinical efforts for product integration with EMR (Electronic Medical Records) partners for customer projects.
Applies understanding of clinical workflows, voice of customer, and healthcare expertise to refine practice and aid clients in developing tailored solutions.
Ensures client satisfaction through follow-up, client responsiveness and thorough communication.
Multitasks and coordinates efforts between multiple implementations.
Provides on-going clinical customer support.
Provides sales support during device demonstrations/pump fairs as directed by implementation leaders.
Completes all training requirements, including all department-specific, compliance training, etc.

Requirements

What you’ll need

Bachelor of Science in Nursing (BSN) degree or related degree with a current RN license.
Minimum 5 years RN experience
3+ years’ experience providing education and/or training in a clinical environment.
RN license must be maintained throughout the course of employment.
Direct patient care experience highly preferred.
FDA compliance experience is a plus.
Experience implementing medical device products highly preferred.
Excellent communication and collaboration skills.
Abundant experience working with healthcare customers.
Experience providing professional services to clinical environments.
EMR/EHR integration (Epic, Cerner, Meditech).
Experience with regulatory compliance for medical devices preferred.
Ability to work well in a collaborative environment and show an ability and willingness to multitask and be hands-on.
Demonstrated achievement of building strong working relationships with internal departments and external customers.
Strong presentation skills accompanied with exceptional interpersonal and communication skills (verbal and written).
Intermediate to advance skillset with Microsoft Office (Excel, Word, PowerPoint, Outlook), and other database/ERP concepts (i.e., Salesforce.com).

Benefits

Comp & perks

Health insurance
Dental coverage
Vision coverage
Life insurance
Disability insurance
401K with company contribution
Wellness program
Bonus plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical project managementinfusion systems assessmentIV therapy productsEMR integrationEHR integrationregulatory compliancemedical device implementationclinical educationpatient caresales support

Soft Skills

communication skillscollaboration skillsinterpersonal skillspresentation skillsmultitaskingclient responsivenessrelationship buildingproblem-solvingtraining facilitationcustomer support

Certifications

Bachelor of Science in Nursing (BSN)Registered Nurse (RN) license