Director, Solutions Architecture – Implementation, Sales Engineering
Fresco
full-time
Posted on:
Location Type: Hybrid
Location: Dublin • 🇮🇪 Ireland
Visit company websiteJob Level
Lead
About the role
- Build and lead the function, establishing frameworks, processes, and standards for technical discovery, scoping, and onboarding
- Provide thought leadership on how customers can best leverage Fresco’s platform and integrations
- Lead technical discovery with enterprise and mid-market prospects, uncovering requirements
- Ensure the sales team is equipped with the right technical narratives, tools, and materials to win deals, upsell and cross-sell
- Oversee high-quality product demonstrations, proofs-of-concept, and integration walkthroughs
- Define and oversee scalable implementation methodologies that ensure fast, predictable customer onboarding
- Lead complex technical onboarding sessions, data configuration, and integration setup alongside Delivery and Product
- Act as a senior “voice of the customer,” shaping product roadmap discussions and influencing platform improvements
- Work closely with Product, Engineering, and Delivery to refine integration capabilities, data workflows, and customer-facing processes
- Oversee the creation of technical documentation, best practice guides, and reusable assets for both internal and external audiences
Requirements
- 7–10+ years of experience in Sales Engineering, Solutions Consulting, or Implementation within a SaaS or technology environment
- Strong understanding of SaaS architecture, APIs, integrations, and data flows
- Exceptional communicator who can translate complex technical concepts into clear, business-focused value
- Demonstrated ability to build and scale customer-facing technical processes
- Comfortable leading in a fast-moving, high-growth environment with multiple stakeholders and competing priorities
- Highly collaborative with strong leadership presence and a bias toward action
- Proven ability to influence Product, Engineering, and Commercial leadership
- Understanding of hardware and a cooking interest is a distinct advantage
- Fluency in English required; additional European languages a plus.
Benefits
- Competitive, market driven salaries
- Meaningful share options as part of our Employee Share Option Scheme
- A flexible, hybrid or remote work model to suit your needs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SaaS architectureAPIsintegrationsdata flowstechnical documentationimplementation methodologiesproduct demonstrationsproofs-of-conceptdata configurationintegration setup
Soft skills
exceptional communicatorcollaborativeleadership presenceinfluencingtranslating technical conceptsbias toward actionbuilding customer-facing processesshaping product roadmapworking with multiple stakeholderscomfortable in fast-moving environments