Publisher Support Engineer
Freestar
JavaScriptSQL
Senior Publisher Support Engineer
Freestar
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Senior
Tech Stack
JavaScriptReactSQL
About the role
- Report to the Associate Director, Support Engineering and troubleshoot, optimize, and improve live ads on publishers’ websites.
- Lead the troubleshooting and adjustment of live ads on new and existing publisher websites, writing unique JavaScript and CSS solutions where needed.
- Serve as a proactive contributor and problem solver within the operations team, maintaining composure in high-stakes situations.
- Act as a Subject Matter Expert, managing complex projects from start to finish with minimal supervision and keeping the team informed.
- Function as a key communication point, interacting with internal teams and external clients to resolve issues and drive solutions.
- Take full ownership of projects and new publisher onboarding, ensuring completion and alignment with objectives.
Requirements
- 4+ years of experience in frontend web design using JavaScript and HTML. Knowledge of React and SPA frameworks is required.
- 2+ years of experience with SQL.
- Advanced knowledge of the AdTech industry, including hands-on experience troubleshooting, configuring, and customizing ad wrappers. Prebid and GAM expertise is required.
- Proven understanding of the supply-side business, including the interplay between revenue and user experience.
- Extensive experience debugging live websites; a strong ability to read and understand ad code is essential.
- Advanced knowledge of ad product types and how to select the appropriate product fit for a given publisher.
- Expertise in using the Chrome developer console.
- Exceptional communication skills, both written and verbal, with the ability to convey complex information clearly to a variety of audiences.
- Ability to maintain a level head in high-stakes situations and act as a proactive problem solver.
- This role is not eligible for visa sponsorship.
