Senior Technical Support Representative – SaaS platform
Motorola Solutions
DNSTCP/IP
Publisher Support Engineer
Freestar
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
JavaScriptSQL
About the role
- Troubleshoot and adjust live ads on new publisher websites
- For existing clients, review ads and look for ways to improve and optimize code; read and provide feedback on JavaScript and CSS
- Act as a Subject Matter Expert: regularly manage projects and keep the team abreast of industry movement in your assigned subject
- Report to the Associate Director, Support Engineering and maintain composure during high-pressure "fire drills"
Requirements
- 1-2 years (minimum) in frontend web design using JavaScript and HTML
- 1-2 years of SQL experience
- Familiarity with the AdTech industry. Prebid and GAM expertise is a plus
- Knowledge of ad product types and appropriate product fit for any given publisher
- Experience working with the Chrome developer console
- The ability to communicate effectively, both written and verbal
- Can translate technical concepts for audiences with various degrees of expertise
- This role is not eligible for visa sponsorship (must be authorized to work without sponsorship)
