Solution Analyst II
Freeport-McMoRan
full-time
Posted on:
Location Type: Hybrid
Location: Phoenix • Arizona • United States
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About the role
- Under moderate supervision, regularly demonstrate creative problem solving while contributing to the documentation, planning and implementation efforts of small project teams to deliver solutions to business problems.
- Works on higher complexity issues and implements solutions by coordinating the efforts of a small team, defining solutions independently or collaborating with senior process and technical resources.
- Daily activities will include: documenting solutions in clearly understood language and, often, visually; coordinating task delivery and communicating personal task status to project stakeholders; deconstructing complex problems to help find simple solutions; collaborating with project teams to define workplans; and training, coaching and advising end users on solution use.
- Work with the custom, packaged, business intelligence, and operations platform project teams to define and execute project solutions, effort, and timelines.
- Ensure system analysis designs and process maps are documented and communicated with project stakeholders and MIS management.
- Analyze business and systems needs in terms of functional and technical requirements.
- Align solutions to MIS strategy.
Requirements
- Bachelor's degree and two (2) years of experience managing technical solution implementations; OR Associates degree and four (4) years of experience managing technical solution implementations; OR High School diploma or equivalent and six (6) years of experience managing technical solution implementations.
- Successful internship experience and completion with focus on applicable business processes, IT services and/or technology solutions.
- 3+ years of hands‑on experience with StarLIMS (v11 or higher), including configuration, workflows, master data, and instrument integration.
- Working knowledge of SQL (SQL Server or Oracle) for querying, troubleshooting data issues, and supporting integrations.
- Understanding of mining, metallurgical, or process‑industry laboratory operations, including sample flows, turnaround expectations, and analytical cycles.
Benefits
- Affordable medical, dental and vision benefits
- Company-paid life and disability insurance
- 401(k) plan with employer contribution/match
- Paid time off, paid sick time, holiday pay, parental leave
- Tuition Assistance
- Employee Assistance Program
- Discounted insurance plans for auto, home and pet
- Internal progression opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
StarLIMSSQLsystem analysisprocess mappingtechnical solution implementationbusiness intelligencedata troubleshootingworkflow configurationinstrument integrationfunctional requirements analysis
Soft Skills
creative problem solvingcommunicationcollaborationcoachingtrainingtask coordinationdocumentationplanningadvisingdeconstructing complex problems