Solutions Engineer

• Manage early 'Initiation' activities for system solutions to meet business needs for business areas
• Ensure system analysis designs and process maps are documented and communicated with business executives and senior management
• Work closely with business areas globally, define business-centric MIS requirements and evaluate available and/or custom system solution options
• Analyze business and systems needs in terms of functional and technical requirements including MIS, Process Technology and business process solutions portions of proposed solutions
• Mange appropriate action based on proposed solutions
• Work with the custom, packaged, business intelligence, and operations platform project teams on building and executing business systems project plans and support
• Collaborate with internal and external teams to identify key suppliers, strategic alliances, and required process improvements
• Work with business process owners to understand tactical and strategic plans to support business processes and operations
• Identify MIS related user satisfaction issues within assigned business processes
• Communicate issues to MIS management and lead resolution of these issues within MIS
• Provide MIS assistance to production support, including system configuration, system monitoring, and updating interfaces with customer business processes
• May coach other team members to develop stronger functional and technical skills for the applications which they are aligned to support
• Where applicable, lead and motivate Business Analysts and other platform employees
• Stay current on new business processes and/or new technologies that may impact business operations, process and information systems technology and methodology strategies, facilitation techniques and project management concepts
• Perform other duties as requested

Business Solutions Architect II

Technical Integration Solutions Manager

Senior Cloud Solution Architect

Integration Engineer

Senior Solutions Engineer

Site Solutions Manager – Mining