Client Success Specialist
Freeosk
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • 🇺🇸 United States
Visit company websiteSalary
💰 $50,000 - $65,000 per year
Job Level
Mid-LevelSenior
About the role
- Provide necessary support and coordination to the Client Success team
- Architect client solutions grounded in clear performance expectations
- Serve as the primary point of contact for clients, proactively guiding them through Freeosk’s program development process and responding to their needs
- Act as liaison between internal teams (Sales, Consumer Experience, Operations, and Engineering) to effectively launch programs internally and ensure a successful execution
Requirements
- Minimum 3 years of experience (in-store or digital marketing required)
- Ability to thrive under pressure and meet deadlines while multi-tasking
- Excellent communication and interpersonal skills
- Proactive self-starter willing to learn and grow with an ever-changing business
- Ability to assist with time-sensitive requests or issue escalations with all levels of internal and external management
- Proficient in Microsoft Office, Google Workspace, and JIRA applications
- Proficient in Salesforce or other CRM
- Bachelor’s Degree in a relevant field preferred
Benefits
- Competitive pay
- 401(k) Match Program
- Medical, Dental, Vision Insurance
- Work From Home Stipend
- Short Term and Long Term Disability
- Life Insurance
- Paid Time Off
- Volunteer Opportunities
- Summer Hours
- Parental Leave
- Tuition Reimbursement
- Sabbatical Program
- Professional Development
- Wellness Stipend
- Social events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketingin-store marketingprogram developmentclient solutions architecture
Soft skills
communication skillsinterpersonal skillsproactive self-starterability to thrive under pressuremulti-taskingtime management