Freenome

Sales Operations Manager

Freenome

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $131,325 - $183,750 per year

About the role

  • Own the design and health of core sales dashboards to provide a "single source of truth."
  • Analyze performance trends to identify pipeline gaps, conversion bottlenecks, or performance anomalies.
  • Translate high-level sales requirements into technical briefs and functional system logic for CRM enhancements (e.g., automated territory management).
  • Lead User Acceptance Testing (UAT) for all system updates to ensure alignment with the sales team's specific workflow.
  • Proactively identify and deploy AI features to automate manual tasks and improve lead prioritization for sales representatives.
  • Serve as the high-level "Help Desk" for the sales team regarding the tech stack (Salesforce, HubSpot, ZoomInfo, etc.).
  • Take full ownership of daily data integrity, including managing complex deduplication logic and auditing records.
  • Design and build automated outreach sequences and multi-channel cadences for Sales Development Representative (SDR) support.

Requirements

  • At least 4 years of experience in Sales Operations, SDR Workflow, Revenue Operations, or a technical Sales Enablement role.
  • Expert-level functional knowledge of Salesforce and HubSpot.
  • Advanced ability to build dashboards and manipulate data (Excel/Google Sheets mastery).
  • High proficiency in prompt engineering and utilizing AI tools to drive sales efficiency.
  • Exceptional ability to explain complex technical requirements to IT and simplified, actionable workflows to sales representatives.
Benefits
  • You will also be eligible to receive equity, cash bonuses, and a full range of medical, financial, and other benefits depending on the position offered.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
dashboard designdata analysisCRM enhancementsUser Acceptance TestingAI features deploymentdata integrity managementdeduplication logicautomated outreach sequencesExcel masteryGoogle Sheets mastery
Soft Skills
communicationproblem-solvingtechnical explanationworkflow simplificationleadership