Content Moderation Advisor
Freelance Latin America
full-time
Posted on:
Location Type: Remote
Location: Dominican Republic
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About the role
- Review and moderate user-generated content (text, images, videos, and audio) in line with company policies and community guidelines
- Support quality assurance initiatives by identifying gaps and suggesting process improvements
- Identify, assess, and take appropriate action on content that violates platform standards
- Provide advisory support and recommendations on content moderation decisions and best practices
- Escalate sensitive or high-risk cases to relevant teams in a timely and accurate manner
- Stay up to date with changes in policies, regulations, and emerging content trends
- Collaborate with internal teams to improve moderation workflows and policy enforcement
Requirements
- Bachelor’s degree or relevant experience in content moderation, trust & safety, or customer support
- English proficiency at C1/C2
- Previous experience in content moderation or advisory roles is an advantage
- Strong analytical and decision-making skills with high attention to detail
- Ability to handle sensitive or potentially distressing content in a professional manner
- Excellent written and verbal communication skills
- Ability to work in a team and independently while adhering to strict guidelines and deadlines
Benefits
- Flexible to work onsite, hybrid, or remotely
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content moderationquality assuranceprocess improvementpolicy enforcementcontent assessmentadvisory supportrisk assessmentregulatory compliancecontent analysisworkflow improvement
Soft skills
analytical skillsdecision-makingattention to detailprofessionalismwritten communicationverbal communicationteamworkindependenceadherence to guidelinestime management
Certifications
Bachelor's degree