Content Moderation Advisor, Level IX
Freelance Latin America
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇧🇩 Bangladesh
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Review and moderate user-generated content (text, images, videos, and audio) in line with company policies and community guidelines
- Support quality assurance initiatives by identifying gaps and suggesting process improvements
- Identify, assess, and take appropriate action on content that violates platform standards
- Provide advisory support and recommendations on content moderation decisions and best practices
- Escalate sensitive or high-risk cases to relevant teams in a timely and accurate manner
- Stay up to date with changes in policies, regulations, and emerging content trends
- Collaborate with internal teams to improve moderation workflows and policy enforcement
Requirements
- Bachelor’s degree or relevant experience in content moderation, trust & safety, or customer support
- English proficiency at C1/C2
- Previous experience in content moderation or advisory roles is an advantage
- Strong analytical and decision-making skills with high attention to detail
- Ability to handle sensitive or potentially distressing content in a professional manner
- Excellent written and verbal communication skills
- Ability to work in a team and independently while adhering to strict guidelines and deadlines
Benefits
- Flexible to work onsite, hybrid, or remotely
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content moderationquality assuranceprocess improvementpolicy enforcementadvisory supportrisk assessmentcontent analysisregulatory complianceworkflow improvementemerging content trends
Soft skills
analytical skillsdecision-makingattention to detailprofessionalismwritten communicationverbal communicationteamworkindependenceadherence to guidelinestime management
Certifications
Bachelor's degree