Customer Service Representative III
Freelance Latin America
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇦🇪 United Arab Emirates
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Assisting customers by answering questions and resolving issues
- Providing accurate information about products and services
- Serving as the first point of contact for customers
- Documenting customer interactions in CRM systems
- Proactively engaging with customers to gather feedback
- Suggesting products that could improve customer experience
Requirements
- Familiarity with customer service software
- Strong communication skills
- Problem-solving abilities
- Ability to manage high volumes of inquiries under pressure
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strong communication skillsproblem-solving abilities