Account Manager III
Freelance Latin America
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇪🇬 Egypt
Visit company websiteJob Level
Mid-LevelSenior
About the role
- flexibility in duties
- Communicating with clients
- Building client relationships
- Collaborating with departments
- Resolving complaints
- Acting as client representative
- Analyzing consumer behavior
Requirements
- flexible enough to handle a variety of duties that pertain to your firm and clients
- Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed
- Building strong client relationships to maintain old business and acquire new customers
- Collaborating with various internal departments to ensure they fulfill all customer requests
- Resolving complaints and keeping track of all processes that pertain to the client’s desires
- Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience
- Collecting and analyzing data concerning consumer behavior to understand changing needs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
flexibilitycommunicationclient relationship buildingcollaborationcomplaint resolutionclient representationdata analysis