IT Operations Coordinator
FreedomPay
full-time
Posted on:
Location Type: Hybrid
Location: Philadelphia • Pennsylvania • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Support the IT function through vendor management, operational process development, and light technical support.
- Act as the operational backbone of the IT team, ensuring vendor relationships run smoothly, documentation stays current, and day-to-day IT workflows operate efficiently.
- Report to the Director of IT Applications and partner closely with the Systems Support team and internal stakeholders across the organization
Requirements
- Bachelor's degree in Business Administration, Information Systems, or a related field
- 2 - 4 years of experience in IT operations, vendor management, procurement coordination, or similar administrative/technology environments.
- Strong organizational and project coordination skills, with the ability to track multiple concurrent workstreams
- Ability to create clear written documentation and translate complex technical concepts into simple language.
- Proactive mindset and attention to detail in managing follow-ups, deadlines, and readiness planning
- Comfortable with light hands-on IT support in a structured helpdesk setting.
- Excellent communication skills and the ability to collaborate across teams.
Benefits
- Medical, prescription, dental and vision coverage
- Life Insurance
- Retirement Plans with company match
- Commission sharing plan
- Flexible hybrid working environment
- Great parental and other leave programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
IT operationsvendor managementprocurement coordinationtechnical supportproject coordinationdocumentationhelpdesk support
Soft skills
organizational skillscommunication skillscollaborationattention to detailproactive mindset
Certifications
Bachelor's degree