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Bilingual Intake Specialist
FreedomCareIntake Specialist providing educational support on enrollment processes for patients and caregivers at FreedomCare. Involves high-volume calls and customer service to ensure care efficiency in Las Vegas.
Posted 5/26/2026full-timeLas Vegas • Nevada • 🇺🇸 United StatesMid-LevelSenior💰 $20 - $23 per hourWebsite
About the role
Key responsibilities & impact- Work closely with Patients and Caregivers to educate them on the application process
- Provides necessary documentation and requirements with Nevada Medicaid
- Work with other medical providers to ensure compliance
- Provide high-level customer service through one-call resolution
Requirements
What you’ll need- Bilingual in Spanish and English preferred
- Experience in high-volume inbound and outbound call environment
- Excellent written and verbal communication skills
- Computer proficiency required
- Experience in customer service is a plus
Benefits
Comp & perks- Competitive compensation
- Medical benefits
- Retirement plans
- Wellness programs
- Ongoing learning opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
customer servicecommunicationbilingualwritten communicationverbal communication