FreedomCare

Bilingual Home Health Aide Recruiter, English-Spanish

FreedomCare

full-time

Posted on:

Location Type: Hybrid

Location: Albany • New York • 🇺🇸 United States

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Salary

💰 $20 - $24 per hour

Job Level

Junior

About the role

  • Execute full-cycle recruitment for certified Home Health Aides (HHAs) and Personal Care Aides (PCAs), beginning after candidates pass a preliminary interview
  • Guide candidates through each step of the hiring process, including offer stages and completion of all required new hire documentation (e.g., I-9, background checks, caregiver agreements)
  • Verify ID, training certificates, and medical documentation to ensure all onboarding requirements are met
  • Submit candidates for fingerprinting, track results, and follow up on clearance status
  • Use the Home Health Aide Registry to confirm certification status and prior HHA employment history
  • Coordinate all onboarding steps: Generate offer letters and send required onboarding paperwork
  • Facilitate all three stages of the hiring process (preliminary offer, post-interview, final offer)
  • Schedule and conduct new hire orientation sessions
  • Ensure compliance with New York State Department of Health (DOH) requirements and internal policy standards
  • Maintain accurate and timely candidate records in the company Applicant Tracking System (ATS)
  • Meet weekly and monthly performance goals related to case closures, caregiver conversions, and hiring metrics
  • Ensure a welcoming and positive experience for caregivers by greeting them warmly, clearly explaining processes, addressing questions with professionalism, and providing guidance and reassurance.
  • Maintain a clean, organized, and well-stocked office and waiting area, including swag and other necessary materials.
  • Support and process any in-person paperwork or onboarding requirements and facilitate the pickup of relevant supplies such as PPE or scrubs.

Requirements

  • Strongly prefer 2+ years’ experience recruiting in healthcare or related high-volume industry; Minimum 1 year required
  • Preference given to those with home health care experience, or who have managed / organized home health care services for a loved one
  • Prior experience using CRM systems such as Salesforce and platforms like DocuSign, Medflyt, Zoom, Teams and Outlook
  • High energy, well spoken, and excellent interpersonal skills
  • Must have advanced proficiency in attention to detail and organizational skills are necessary
  • Must possess a strong sense of integrity and a commitment to process, compliance and documentation
  • Must be able to quickly adapt to change and be able to work in a fast-paced environment
  • Must be able to manage multiple priorities, be able to work under time-pressure
  • Must be savvy with multiple computer systems, and have ability to learn and operate scheduling and training software systems
  • Must be comfortable navigating basic technology and computer programs like Salesforce and DocuSign while speaking on the phone and/or multitasking while maintaining excellent records
  • Bilingual (English/Spanish) required.
Benefits
  • Competitive compensation
  • Medical benefits
  • Retirement plans
  • Wellness programs
  • Ongoing learning opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
recruitmentonboardingcomplianceattention to detailorganizational skillsdocumentationmultitaskingschedulingtraining software
Soft skills
interpersonal skillscommunicationintegrityadaptabilitytime managementprofessionalismcustomer serviceproblem-solvingteamwork
Certifications
Home Health Aide certification