Mortgage Claims Specialist – FHA

Freedom Mortgage

FHA Claims Specialist responsible for filing and monitoring FHA claims, ensuring compliance with guidelines. Manage claim payments and communicate effectively with teams and clients.

Posted 7/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in FHA claims processing, including CWCOT, SFLS, and loss mitigation claims, while ensuring compliance with investor and insurer timeframes. Possesses strong analytical, organizational, and communication skills to effectively manage claim submissions and resolve issues.

Highest-signal resume keywords

FHA Claims ProcessingLoss Mitigation ClaimsAnalytical SkillsMicrosoft Office SuiteAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

FHA GuidelinesClaims FilingData AnalysisReport WritingProblem Solving

Soft Skills

Communication SkillsTeamworkDecision MakingTime ManagementOrganizational Skills

Tools & Technologies

Microsoft ExcelWord Processing SoftwareSpreadsheetsAccounting Software

Industry Keywords

CWCOTSFLSPFS ClaimsPartial ClaimsSFB Incentive ClaimsLoan Modification ClaimsHAMP ClaimsInvestor/Insurer Timeframes

About the role

Key responsibilities & impact

The Specialist, FHA Claims is responsible for the filing of all FHA Part B claims and all non-conveyance claims including CWCOT (Claims without Conveyance of Title), SFLS (Single Family Loan Sale) claims and all Loss Mitigation claims including PFS (Pre-Foreclosure Sale) Claims, Partial Claims, SFB (Special Forbearance) incentive claims, Loan Modification incentive claims and HAMP claims.
Follow up on all claim payments, title package submission to HUD and monitoring for approval or extension as needed within investor/insurer timeframes.
Monitor attorney firms to ensure that all title packages are submitted timely or ensure extension to HUD is requested as needed within investor/insurer timeframes.
File all Part B expense claims within insurer/investor timeframes.
File all non-conveyance claims including CWCOT, SFLS and loss mitigation claims within investor/insurer timeframes.
Follow-up on all outstanding claim proceeds daily/weekly.
Resolve all exceptions on suspended claim funds.
Monitor daily reports and queues to ensure timely processing.
Inform Manager of all trends and issues including FHA claim curtailments, loss mitigation denials.
Plan and schedule work to perform effectively and efficiently to reduce costs by improving methods and processes.
Comply with instructions provided by Manager and renegotiate deadlines if necessary.
Maintain regular and punctual attendance.
Perform other related duties as assigned.

Requirements

What you’ll need

Bachelors Degree (B.A.) from a four-year College or University preferred; or four to six years related experience and/or training; or equivalent combination of education and experience.
Basic knowledge and experience with FHA, default guidelines and requirements.
Attention to detail with a high level of accuracy.
Strong analytical and problem solving skills.
Excellent communication skills.
Demonstrates professional behavior and teamwork, is dependable and adheres to Company policies and procedures.
Strong decision making skills.
Ability to meet deadlines in a fast paced environment.
Excellent organizational skills.
Strong team player.
Ability to manage time well and prioritize tasks.
Microsoft office experience and advanced Excel knowledge.
Strong work and business ethics.
Ability to read, analyze and interpret documents such as legal documents, policies and procedures and financial reports.
Problem solve and seek new solutions to issues and/or work arounds.
Ability to effectively write reports and correspondence.
Ability to define problems, collect data, establish facts and draw valid conclusions.
Proficient in computer skills and knowledge of word processing, spreadsheets, accounting general ledgers, accounts receivable, accounts payable and e-mail internet software.
Ability to work with minimal supervision.
Must be able to handle high volumes in a fast paced environment.
Ability to meet critical departmental and federal timelines with accuracy and efficiency.
Ability to build relationships with both internal and external clients/vendors.

Benefits

Comp & perks

Equal Employment Opportunity
Reasonable accommodations for individuals with disabilities