Assistant Branch Manager

Freedom First Credit Union

Assistant Branch Manager directing activities of personnel in a Credit Union facility in Roanoke, VA. Ensuring organizational goals related to service, operations, and compliance are met.

Posted 7/11/2026full-timeRoanoke • Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $52,493 - $65,616 per yearWebsite

About the role

Key responsibilities & impact

Direct and coordinate the activities of personnel in a remote Credit Union facility
Ensure compliance with all federal regulations, including Bank Secrecy Act (BSA) and OFAC requirements
Meet or exceed performance goals related to member satisfaction, transaction accuracy, and sales effectiveness
Physical ability to sit, stand, and lift up to 20 lbs
Work performed in a professional office/branch environment, with occasional travel to nearby branch locations

Requirements

What you’ll need

Manage and lead an effective sales process while supporting excellent member service
Opens new accounts and submits loans for processing and decisioning
Monitors all office activity for compliance to applicable regulations and adherence to organizational policy
Train branch personnel; prepares work schedules; monitors performance and ensures that employees are meeting or exceeding goals
Manages branch in absence of Vice President Branch Manager

Benefits

Comp & perks

Medical, Dental, Vision & Life Insurance
401K with company match
Paid Time Off & Recognized Holidays
Paid Parental Leave
Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
Employee Discounts Program (Travel, Tickets, Food & Grocery, & more)
Volunteer Hours

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account OpeningLoan ProcessingTransaction AccuracyPerformance Goal Achievement

Soft Skills

LeadershipCommunicationTeam Coordination