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Freedom First Credit Union

Branch Manager

Freedom First Credit Union

Branch Manager overseeing operations in a remote Credit Union facility. Aiding the Vice President in meeting financial and service objectives.

Posted 4/25/2026full-timeRoanoke • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manage and lead an effective sales process while supporting excellent member service.
  • Opens new accounts and submits loans for processing and decisioning; communicate disposition to member.
  • Monitors all office activity for compliance to applicable regulations and adherence to organizational policy and procedures.
  • Trains new branch personnel; prepares work schedules; monitors performance and ensures that employees are meeting or exceeding goals.
  • Manages branch in absence of Vice President Branch Manager.
  • Performs other job related duties as assigned.

Requirements

What you’ll need
  • Three years to five years of similar or related experience.
  • A two-year college degree, or completion of a specialized certification or licensing, or completion of specialized training courses conducted by vendors, or job-specific skills acquired through an apprenticeship program.
  • Skill and ability to use and operate a keyboard (typewriter), computer, calculator, fax machine, copier and telephone.
  • Skill and ability to read and understand financial statements, contracts, applications, computer printouts, manuals and other related materials.
  • Must have the skill and ability to use Microsoft Word and Excel.

Benefits

Comp & perks
  • Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act.
  • Meets or exceeds performance expectations as described in Essential Functions and Responsibilities.
  • Please refer to Annual Performance Goal document for remaining Performance Measurements.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial statement analysisloan processingcompliance monitoringperformance managementsales process managementmember servicetraining and developmentgoal setting
Soft Skills
leadershipcommunicationorganizational skillsteam management
Certifications
two-year college degreespecialized certificationspecialized training