Director, Technical Services – Latin America and the Caribbean

FreeBalance

Director of Technical Services overseeing technical services execution for FreeBalance across Latin America. Responsible for management of international teams and project implementations.

Posted 6/26/2026full-timeRemote • Florida • 🇺🇸 United StatesLeadWebsite

Tech Stack

Tools & technologies

OracleSQL

About the role

Key responsibilities & impact

Preparation of strategies and design for data migration that can be implemented by the FreeBalance Technical Consultants at a client location.
Build tools and models for the Installation and Deployment of the FreeBalance Accountability Suite that can be leveraged for project deliveries.
Collaborate with the Research and Development Team to design the interface components during the implementation of the FreeBalance Accountability Suite.
Collaborate with the Technical and Functional Consultants to create the training curriculum that can be delivered to the customers.
Manage the day-to-day tasks of the team.
Work with the Project Managers to design the rollout of the system for decentralized operations.
Managing the Operations & maintenance team in EMEA and provide management oversight to the remote team worldwide.
Manage the technical tools and research and develop new tools for use by the Technical Consultants.
Build scalable models for implementation of the FreeBalance Accountability Suite at the Data Centre and Disaster Recovery Sites where the software is hosted.
Work with cross-functional teams to ensure consistency, quality and timeliness of customer deliveries, internal policies and communications.
Other duties as assigned.
Extensive travel is required

Requirements

What you’ll need

University degree in Information Technology.
Proven experience reviewing and developing Support and Maintenance policies and procedures.
5 years of experience successfully managing an internationally dispersed Services and Support Team
Project Management experience a must
Ability to clearly articulate at meetings with all levels of management and stakeholders.
Experience with goal-setting frameworks like Objectives and Key Results (OKRs).
Experienced in working with open-source software components such as Tomcat, BIRT and commercial middleware such as MS SQL and Oracle databases with Windows Operating Systems
Excellent verbal and written communication skills in English.
Able to travel internationally.
PMI Certification
Other IT certifications

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account FreeBalance Website LinkedIn All Job Openings 201 - 500 employees Founded 1988 🏛️ Government 💰 $3M Series B on 2002-12 Government
Software FreeBalance is a global company specializing in providing Public Financial Management (PFM) solutions, advisory services, and training to governments worldwide. The company aims to enhance fiscal transparency, improve public sector effectiveness, and promote good governance through its innovative Government Resource Planning (GRP) software, the FreeBalance Accountability Suite™. This software is uniquely designed for government use, supporting a wide range of functions including budgeting, expenditure management, treasury, and civil service management. With over 40 years of experience, FreeBalance has become a trusted partner for national and state governments seeking to modernize and reform their financial management systems, thereby driving digital transformation and combating corruption. Headquartered in Ottawa, Canada, FreeBalance operates globally with projects in regions such as Micronesia, Costa Rica, Brazil, and Tunisia. Director, Technical Services – Latin America and the Caribbean Job not on LinkedIn 🔥 11 minutes ago 🐊 Florida – Remote ⏰ Full Time 🔴 Lead 👔 Director Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Preparation of strategies and design for data migration that can be implemented by the FreeBalance Technical Consultants at a client location.
Build tools and models for the Installation and Deployment of the FreeBalance Accountability Suite that can be leveraged for project deliveries.
Collaborate with the Research and Development Team to design the interface components during the implementation of the FreeBalance Accountability Suite.
Collaborate with the Technical and Functional Consultants to create the training curriculum that can be delivered to the customers.
Manage the day-to-day tasks of the team.
Work with the Project Managers to design the rollout of the system for decentralized operations.
Managing the Operations & maintenance team in EMEA and provide management oversight to the remote team worldwide.
Manage the technical tools and research and develop new tools for use by the Technical Consultants.
Build scalable models for implementation of the FreeBalance Accountability Suite at the Data Centre and Disaster Recovery Sites where the software is hosted.
Work with cross-functional teams to ensure consistency, quality and timeliness of customer deliveries, internal policies and communications.
Other duties as assigned.
Extensive travel is required 🎯 Requirements
University degree in Information Technology.
Proven experience reviewing and developing Support and Maintenance policies and procedures.
5 years of experience successfully managing an internationally dispersed Services and Support Team
Project Management experience a must
Ability to clearly articulate at meetings with all levels of management and stakeholders.
Experience with goal-setting frameworks like Objectives and Key Results (OKRs).
Experienced in working with open-source software components such as Tomcat, BIRT and commercial middleware such as MS SQL and Oracle databases with Windows Operating Systems
Excellent verbal and written communication skills in English.
Able to travel internationally.
PMI Certification
Other IT certifications Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Director, Environmental Health and Safety 🔥 46 minutes ago GAF 1001 - 5000 Website LinkedIn All Job Openings Director of EHS Operations at GAF developing and implementing corporate safety programs. Overseeing safety initiatives and EHS learning solutions to ensure compliance and effectiveness. 🇺🇸 United States – Remote 💵 $153k - $195.5k / year ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor Director, Commercial Learning – Field Enablement 🔥 59 minutes ago Xenon Pharmaceuticals Inc. 201 - 500 🧬 Biotechnology 💊 Pharmaceuticals 🔬 Science Website LinkedIn All Job Openings Director responsible for commercial learning strategy and training programs at Xenon Pharmaceuticals. Focus on building field capability and supporting launch readiness. 🇺🇸 United States – Remote 💵 $224.5k - $245.5k / year 💰 $300M Post-IPO Equity - Xenon Pharmaceuticals on 2023-11 ⏰ Full Time 🔴 Lead 👔 Director Director, Customs Brokerage 🔥 1 hour ago RXO, Inc. 5001 - 10000 🚗 Transport ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Director of Customs Brokerage at RXO providing strategic leadership and operational management for customs operations across North America. Enhancing compliance and driving growth through customer engagement and team leadership. 🇺🇸 United States – Remote 💵 $130k - $150k / year ⏰ Full Time 🔴 Lead 👔 Director Director of Patient Outreach – Enrollment 🔥 1 hour ago Shields Health Solutions 501 - 1000 ⚕️ Healthcare Insurance 💊 Pharmaceuticals ☁️ SaaS Website LinkedIn All Job Openings Director of Patient Outreach responsible for guiding patient enrollment teams at Shields Health Solutions. Leading operational and strategic initiatives to enhance patient experiences in specialty pharmacy management. 🇺🇸 United States – Remote ⏰ Full Time 🔴 Lead 👔 Director Executive Business Director 🔥 2 hours ago DBV Technologies 51 - 200 🧬 Biotechnology 💊 Pharmaceuticals Website LinkedIn All Job Openings Executive Business Director leading successful Viaskin platform launch across multiple states. Managing Regional Business Directors and account teams for commercial success. 🇺🇸 United States – Remote 💵 $260k - $325k / year 🔥 Funding within the last year 💰 $30M Post-IPO Secondary - DBV Technologies on 2025-10 ⏰ Full Time 🔴 Lead 👔 Director View More Director Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

data migrationinstallation and deploymentinterface designtraining curriculum developmentproject managementsupport and maintenance policiesgoal-setting frameworksopen-source softwareMS SQLOracle databases

Soft Skills

team managementcollaborationcommunicationarticulationoversightconsistencyquality assurancetimelinessleadershipinterpersonal skills

Certifications

PMI CertificationIT certifications