Technical Product Specialist – Platform & Infrastructure

FreeBalance

Technical Product Manager at FreeBalance, supporting proposal development, platform marketing, and partner enablement. Hands-on role requiring technical acumen for documentation and collaboration.

Posted 6/6/2026full-timeOttawa • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Open Source

About the role

Key responsibilities & impact

The Technical Product Manager plays a cross-functional role supporting proposal development, platform product marketing, partner enablement, and R&D collaboration.
This position is responsible for preparing technical responses in RFPs, drafting IT implementation guides, supporting technical enablement for partners and resellers, and assisting product development teams in areas such as underlying technologies, licensing, non-functional requirements, and technology versioning.
This role requires a combination of technical acumen, clear communication skills, and the ability to translate complex infrastructure and architectural information into concise, accurate, and compelling documentation.
This is a hands-on role suited for someone with strong technical literacy, attention to detail, and the ability to communicate clearly across teams and with external stakeholders.

Requirements

What you’ll need

3+ years in technical product management, systems engineering, technical pre-sales, or platform documentation roles.
Strong understanding of IT infrastructure and software architecture, particularly in open source stacks and enterprise environments.
Demonstrated experience preparing technical proposal content, product documentation, and technical marketing collateral.
Familiarity with architecture diagramming tools (e.g., Lucidchart, Visio, Draw.io) and BOM creation.
Excellent writing, editing, and presentation skills to communicate complex technical ideas clearly and concisely.
Working knowledge of non-functional requirements and how they influence product design and deployment.

Benefits

Comp & perks

We thank all applicants for their interest; however, only those selected for an interview will be contacted.
FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation.
We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.

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Hard Skills & Tools

technical product managementsystems engineeringtechnical pre-salesplatform documentationIT infrastructuresoftware architectureopen source stacksnon-functional requirementstechnical proposal contentproduct documentation

Soft Skills

clear communicationattention to detailwriting skillsediting skillspresentation skills