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Social Media – Partnerships Manager
Freddie's FlowersSocial Media & Partnerships Manager at Freddie’s Flowers shaping social content and community engagement. Leading strategy focused on Instagram and TikTok in a hybrid role based in London.
About the role
Key responsibilities & impact- Lead and evolve our social channel strategy working alongside the Brand Director. With a primary focus on Instagram and TikTok, alongside a presence on Pinterest, Facebook, YouTube, LinkedIn and Substack
- Own and manage delivery of the UK & DE social calendar, aligning content and campaigns with wider marketing, brand and community initiatives
- Develop content pillars, recurring franchises and creative concepts that Freddie’s Flowers can become known for
- Create engaging social-first content — either hands-on yourself or in collaboration with our in-house design and creative team
- Partner closely with the Founder’s social channels to create aligned and culturally relevant content
- Align with our performance marketing team to ensure consistency across all digital touchpoints and identify opportunities to cross-pollinate content and messaging
- Manage daily community engagement alongside our Customer Service team, responding to comments and conversations across channels
- Track, analyse and communicate channel performance and insights to the wider business, feeding learnings into an ongoing test-and-learn strategy
- Stay connected to platform trends, cultural moments and emerging formats to keep our content fresh and distinctive. Educating those around you on the on the evolving social landscape
- Help build a thriving online and offline community of engaged flower enthusiasts. Creating positive experiences and hosting in person events people want to share, working alongside our sales, customer and CRM teams
- Work with the Brand Director to create a program of partnerships, events and collaborations with like-minded brands and creators that engage the community and support customer acquisition
- As a central part of a small-but-mighty brand marketing team, be willing to support across a wider scope of projects during peak campaign moments
Requirements
What you’ll need- 3–5+ years’ experience in social media for a lifestyle, culture or consumer brand
- Deep understanding of Instagram and TikTok, including trends, formats and storytelling
- A strong project manager, able to turn ideas into reality
- Strong creative instincts with the ability to create engaging content at speed
- Experience filming, editing and producing short-form video content
- Confident using tools such as CapCut, Canva and Adobe Creative Suite
- A strong understanding of social analytics and performance reporting
- Excellent copywriting and editorial instincts
- Previous event production experience preferred but not essential
- A genuine passion for community-building, creativity and culture - and most importantly, a love of flowers!
Benefits
Comp & perks- Option to buy extra holiday days
- Discounted flowers for friends/family
- WFH (where applicable)
- Learning and Development Support
- Cycle to work scheme
- Employee Assistance Programme
- Discounted gym membership
- Cash plan with Medicash
- Health and wellbeing sessions with The Mind Clinic
- Team socials and events
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
social media managementcontent creationvideo productioncopywritingsocial analyticsperformance reportingproject managementevent production
Soft Skills
creativitycommunity-buildingcollaborationcommunicationadaptability