GEOINT Customer Success Manager

Fraym

Support GEOINT activities and generate analytic products for key US government customers. Provide mentorship, guidance, and training while working with GIS data and spatial statistics.

Posted 7/22/2026full-timeSt. Louis • Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Geospatial Information Systems (GIS) and data analysis, with a strong ability to communicate effectively and provide mentorship to customers. Proficient in generating analytic products and translating customer needs into actionable insights for engineers and data scientists.

Highest-signal resume keywords

Geospatial Information Systems (GIS)Data AnalysisFederal Government ExperienceClear CommunicationMentorship and Training

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Geospatial DataSpatial StatisticsData User StoriesUse Case GenerationAnalytic Products Generation

Soft Skills

Proactive CommunicationCustomer Support

Tools & Technologies

EsriQ-GISFraym Data

Certifications & Qualifications

U.S. CitizenshipSecurity Clearance

Industry Keywords

GEOINT CommunityPopulation SurveysHuman Geography

About the role

Key responsibilities & impact

Support activities under the GEOINT Director
Generate analytic products and reports in support of customers’ needs and requirements
Provide mentorship and guidance to customers via ad-hoc and structured training for working with and leveraging Fraym Data
Work closely with customers, understanding their mission and workflows, to proactively provide support
Gather specific technical and data requirements to translate customer needs to Fraym engineers and data scientists
Generate use cases and data user stories, illustrating Fraym’s value proposition

Requirements

What you’ll need

U.S. Citizenship
Security Clearance
Travel to various customer sites expected approx. once every couple months
Bachelor’s degree in Geospatial Information Systems (GIS), geography, statistics, political science, engineering, data science, or a related quantitative discipline.
Exposure to geospatial data and spatial statistics.
Experience with GIS software (Esri, Q-GIS, etc.)
Experience in or working with the federal government, specifically working in or with the GEOINT community and are familiar with data analysis, population surveys, and/or human geography
Clear, proactive communication.
Comfort learning and using technical tools, scripts, and AI-assisted workflows.

Benefits

Comp & perks

Competitive base compensation and annual performance bonus
Comprehensive medical, dental, and vision insurance
401(k) program
Flexible PTO
Professional development opportunities