Frasers Property Limited

Senior Change Manager, Transformation Office

Frasers Property Limited

full-time

Posted on:

Location Type: Office

Location: Singapore • 🇸🇬 Singapore

Visit company website
✨ AI Apply
Apply

Job Level

Senior

About the role

  • Lead change and communications for the global rollout of OneSF SuccessFactors coordinate change actions across locations, drive stakeholder engagement and training, implement the Digital Adoption Platform (DAP) , and run readiness assessments to enable successful adoption.
  • Define and execute the change strategy for the Shared Services Centre (SSC) implementation—transition processes from Business Units to SSC, conduct change impact assessments, deliver training and communications plans, coordinate change actions across all locations, and track progress while escalating risks/issues to ensure a smooth transition.
  • Build integrated, phased change plans with milestones across communications, training, and adoption.
  • Establish a comprehensive SSC change management strategy.
  • Partner with the Transformation Office to align priorities, manage interdependencies, and ensure consistency across OneFrasers workstreams.
  • Use audience segmentation and multi‑channel engagement (e.g., WorkVivo) for communications, readiness, and training.
  • Identify/manage key stakeholders; secure strong Executive Sponsorship across Group Head Office and global BUs.
  • Engage BU leaders, SSC teams, and impacted employees to build buy‑in and readiness.
  • Run Change Champion/Agent networks to deliver localized plans and two‑way feedback to refine engagement.
  • Lead CIA to coordinate/track actions, risks, readiness gaps, and dependencies across locations; report to Program Leadership.
  • Conduct Training Needs Analysis (TNA) with the implementation vendor to design the learning architecture.
  • Build targeted training and communication to prepare the workforce—clear, consistent, engaging.
  • Develop in‑app guidance via DAP (walkthroughs, tooltips) and on‑demand learning (QRGs, knowledge articles) to drive adoption.

Requirements

  • Proven experience (10+ years) in leading large-scale change management programs ideally in HR and shared services transformations that are multi-site / country / global.
  • Excellent stakeholder management and relationship building skills with the ability to clearly articulate messages to different level of stakeholders.
  • Ability to work in a dynamic environment, proactively identify change management risks, problems and manage them effectively.
  • Analytical mindset and critical thinking, with a strong knowledge of change management frameworks.
  • Experience with Digital Adoption Platforms, and user experience strategies.
  • Experience with HR, Finance and accounting systems and SSC Implementation.
  • Proficient user of Project Management tools such as Asana.
  • Demonstrated ability in identifying business and project team capability gaps and developing programs to train / uplift capabilities.
Benefits
  • N/A 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters Check Resume Score

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
change managementstakeholder managementchange impact assessmentsTraining Needs AnalysisDigital Adoption Platformsuser experience strategiesHR systemsFinance systemsaccounting systemsSSC implementation
Soft skills
relationship buildingcommunicationanalytical mindsetcritical thinkingproactive problem solvingability to work in dynamic environmentengagementbuy-inleadershipcollaboration