Medical Canvass Investigator

Frasco, Inc.

Medical Canvass Investigator conducting desktop-based investigations for treatment locations. Performing research and reporting findings promptly for the insurance industry's clients.

Posted 7/17/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong investigative skills with a focus on accuracy and detail, effective communication, and the ability to manage caseloads while adhering to legal and ethical guidelines. Proficient in conducting research, preparing reports, and maintaining confidentiality in sensitive investigations.

Highest-signal resume keywords

Investigative ExperienceVerbal And Written Communication SkillsMicrosoft Office ProficiencyPrivate Investigator LicenseAttention To Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Investigative ResearchReport WritingOutbound CallingQuality ControlOSINT Experience

Soft Skills

CuriosityAbility To MultitaskTeam PlayerAbility To Work Under PressureEffective Communication

Certifications & Qualifications

Private Investigator License

Industry Keywords

HIPAA ComplianceInsurance InvestigationsConfidentialityLegal GuidelinesCriminal Justice

About the role

Key responsibilities & impact

Conducting desktop-based investigations to identify treatment locations for individuals under investigation
Reporting findings promptly and accurately
Researching and conducting outbound calls to medical providers
Reviewing assignments to determine additional case objectives and client expectations
Communicating with clients and managers regarding assignments
Preparing detailed and accurate investigation reports
Identifying red flags or inconsistencies and making solid recommendations for further investigation
Balancing and tracking caseloads and inputting case-related time
Completing continual training related to HIPAA, permissible purpose, insurance investigations, and internal policies/procedures
Maintaining strict confidentiality and adhering to legal/ethical guidelines
Attending and testifying at hearings as needed

Requirements

What you’ll need

An investigative or inquisitive mindset and curiosity
Excellent verbal and written English communication skills
Ability to communicate ideas effectively and professionally
Ability to work under pressure and meet deadlines
Ability to work both independently and as a team player
Attention and commitment to accuracy and detail
Strong computer skills with knowledge of Microsoft Office
Ability to multitask
A private investigator license if required by your residential state
Previous experience with outbound calls or medical call offices (preferred)
Previous investigative experience (preferred)
Bi-lingual a plus (preferred)
Associate or bachelor's degree in criminal justice or related field (preferred)
Quality control or report writing experience (preferred)
Social media or OSINT experience is a plus (preferred)

Benefits

Comp & perks

Paid Time Off and Paid Holidays
Health, Dental, Vision, Employer Paid Life Insurance
Supplemental Health Benefits
Flexible Spending Accounts
401K with Company Match