Ensure compliance with the Crisis Management program and deliver training
Manage critical security events and coordinate incident investigations
Prioritize crisis and cybersecurity incidents to minimize business impact
Act as an escalation point and incident response coordinator
Adapt response processes to company changes
Present incident analysis and trends to leadership
Review processes and recommend improvements
Lead incident response exercises to identify gaps and engage stakeholders
Maintain and improve Incident Response playbooks and guidelines
Collaborate with Legal, Compliance, Data Privacy, HR, Technology, and Business teams
Monitor internal and external events and align with infrastructure teams
Communicate incident details from investigation to resolution
Drive change and support business goals
Ensure compliance with incident response workflows and participate in audits

Requirements

Associate or bachelor’s degree, certification, or 5–8 years of related experience
2–3 years of leadership experience
Experience leading incident or crisis response teams
Experience in a 24x7 operational environment
Experience with globally distributed teams
Experience improving response processes at scale
Bachelor’s degree in Computer Science or cybersecurity preferred

Benefits

Medical, dental and vision insurance
401(k) Retirement Plan with 85% company match on your pre-tax and/or Roth contributions, up to the IRS limits
Employee Stock Investment Program
Tuition Assistance Program
Purchase of company funds with no sales charge
Onsite fitness center and recreation center*
Onsite cafeteria*
Paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays)
Motivational wellbeing program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

incident responsecrisis managementcybersecurityprocess improvementincident investigationdata privacycompliancesecurity event managementincident response playbooksauditing

Soft skills

leadershipcommunicationcollaborationadaptabilityproblem-solvingstakeholder engagementchange managementanalytical thinkingprioritizationtraining delivery